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m3geezer
07-05-2005, 09:35 PM
I've ordered my M3, for which I've been given a tentative July 29 delivery date at the Performance Center. Having read this board for a while from behind the scenes and found it to be a valuable information source, I thought I'd sign on and say hello.

I'm probably atypical agewise as an M3 owner (hence, the m3geezer moniker). While my peers would think of me more in terms of 760s than M3s, my toys keep me young. (Besides, if I want to drive something that corners like a Chris Craft, I have my Grand Cherokee.) My current BMW is a beloved 2000 540i with the sport package. I'll miss it, but I look forward to the M3 experience.

I'm sure I'll have loads of more interesting questions for you knowledgeable people in the future, but for now I would like to know how accurate are the delivery estimates given by the PC. What are your experiences with kept/missed commitments?

--m3geezer

rommelrules
07-05-2005, 11:22 PM
I'm probably atypical agewise as an M3 owner (hence, the m3geezer moniker).

Unless you're 70 years old, then most likely you aren't atypical at all.
Thing is, most of the people on these forums tend to be younger in general then what you see out there.
Sure, if you go on 6speedonline you'll see plenty of 19 year-old Porsche Turbo and GT2 drivers.
Hardly the case in real life and a somewhat insignificant number statistically speaking.

I'm sure I'll have loads of more interesting questions for you knowledgeable people in the future

Keep in mind you might be hearing advice for suspension setups, mods and aesthetic enhancements from a 20 year-old.
You might fall in a very different demographic group. So "knowledgeable" is a very relative thing... :eeps:

What are your experiences with kept/missed commitments?

Sorry, can't help you there. I did a Eurodelivery and car was ready for pickup the day that was promised.
Then again, I had to fly 7000 miles to go pick it up :D

m3geezer
07-06-2005, 06:28 AM
Thanks for the reply, rommelrules. I considered European delivery, but decided that I didn't want to drive it for a while, then put it on a ship and wait for it to come to me. (One seemingly interminable wait is enough!)

I imagine that the vagaries of the shipping schedule come into play for models that are built in Europe and delivered at Spartanburg. I'm hoping that hurricanes will stay away from the shipping lanes (and from us, in Florida!).

So, I'm still looking for any experiences with Performance Center delivery.

plien69
07-06-2005, 06:39 AM
m3geez,

I agree with rommel: The average age of participants in M3-related online forums tends to skew towards the younger side, perhaps reflecting the demographics of internet usage in general.

WRT to the delivery estimates for PCD, my personal experience had my car arriving at the Port of Charleston a full 10-12 days before my PCD delivery date.

When I arranged the PCD through my dealer, I picked from a choice of available dates. During the waiting period, I received a couple of letters from the Performance Center, the first one indicating a tentative delivery date that included a disclaimer about weather conditions affecting transport and thus delivery, etc. About 2 weeks before my scheduled delivery, I received another letter confirming my delivery date.

I would guess that unless a hurricane makes its way up the Eastern seaboard right as your transport vessel approaches, you stand a very good chance of making your delivery date.

As far as actual experiences at PCD, I posted links to pictures and write-ups of my experience this past May in the following thread:
http://www.bimmerfest.com/forums/showthread.php?t=99901

Nick325xiT 5spd
07-06-2005, 06:58 AM
My "estimated" date was dead on. The car waited two fairly painful weeks for me in SC.

LMC
07-06-2005, 10:26 AM
I've ordered my M3, for which I've been given a tentative July 29 delivery date at the Performance Center. Having read this board for a while from behind the scenes and found it to be a valuable information source, I thought I'd sign on and say hello.
I'm probably atypical agewise as an M3 owner (hence, the m3geezer moniker). While my peers would think of me more in terms of 760s than M3s, my toys keep me young.
--m3geezer

Welcome! :hi:

With a moniker like that, you've got to promise to drive it at least once in the fast lane at 10 under the speed limit with your left turn signal blinking for several miles, OK? :bigpimp:

m3geezer
07-06-2005, 10:28 AM
Thanks, Patrick, for the insightful and well-written commentary about PC delivery. I now know exactly what to expect. It sounded even better than I thought it would be!

MforFun
07-06-2005, 10:33 AM
M3Geezer,

Congrats on your choice of car. You will love the M3. I picked up mine in Munich on May 9 and drove it for 3 weeks in Germany. Loved every minute of it. I am currently (and anxiously) waiting for delivery. It should be here in the next week. Have fun! :D

m3geezer
07-06-2005, 10:34 AM
Welcome! :hi:

With a moniker like that, you've got to promise to drive it at least once in the fast lane at 10 under the speed limit with your left turn signal blinking for several miles, OK? :bigpimp:
Just for you, LMC, I will do just that! Would you prefer I-5?

The good thing about being in Florida is that as old as I might think I am, I can readily find others who are old enough to be my grandparents. (And my grandma died 7 years ago at the age of 102.)

m3geezer
07-06-2005, 10:36 AM
M3Geezer,

Congrats on your choice of car. You will love the M3. I picked up mine in Munich on May 9 and drove it for 3 weeks in Germany. Loved every minute of it. I am currently (and anxiously) waiting for delivery. It should be here in the next week. Have fun! :D
The waiting must be painful, especially after having driven it. Do you take a lot of cold showers?

LoneStarM3
07-06-2005, 10:42 AM
You might not be as "atypical" as you think. Just some of us keep a lower age profile instead of a lower age!

I also have an M3 on order. My excuse is that my son has been letting me drive his Lotus Esprit :)

plien69
07-06-2005, 12:04 PM
I'm glad my postings helped. I did a write-up because I remember being starved for information and insight into PCD when I was waiting for my car. So I added my own impressions to the pantheon of PCD write-ups.

You will enjoy your Performance Center experience, I guarantee it! Everyone associated with the experience is very friendly, and I heard raves about the other two Delivery Specialists, just as I felt highly of mine.

Just a couple of other thoughts:
* The M3 has a 1200-mile break-in period where one must keep the engine below 5500 rpm and the car below 105 mph. Also, the manual states that during this period, you should strive to vary engine and road speeds. Accordingly, I would plan a route back home that avoids Interstates with their resulting 6-hour constant 75MPH stints. Personally, on the way back to CT I took the Blue Ridge Parkway and Skyline Drive, which were perfect for getting to know the M3.
* Remember to bring your camera, and remember to take pictures! It sounds stupid, but in my initial excitement of seeing the car I neglected to take many pictures of the delivery area.
* If your delivery specialist starts to show you the remote window-down feature of the keys, make sure there are no placards sitting on the windows. :)
* After you get back, make sure to come back here and tell us how much fun you had!

MforFun
07-06-2005, 12:24 PM
The waiting must be painful, especially after having driven it. Do you take a lot of cold showers?

That and I try not to look at my watch every hour wondering "Is it here yet?"

Pinecone
07-06-2005, 05:49 PM
BMW will pull out ALL the stops to haveyour car there for the date. IN fact you caan make your airline reservations NOW.

About the only dates missed were when a ship sank with cars on it.

BMW fast tracks your produciton (gets coded as a 9, meaning it absolutely positively MUST be there). My car was finished two weeks early versus the original production week, then jumped past other peoples cars to get on a ship IMMEDIATELY, even past cars that had been waiting to ship from Europe for more than a week to 10 days. And yes, it was there over 2 weeks prior to the delivery date.

AWESOME experience to take delivery at the PC.

And yes, keeping it within break in parameters is NOT easy. :)

m3geezer
07-06-2005, 07:48 PM
* The M3 has a 1200-mile break-in period where one must keep the engine below 5500 rpm and the car below 105 mph. Also, the manual states that during this period, you should strive to vary engine and road speeds. Accordingly, I would plan a route back home that avoids Interstates with their resulting 6-hour constant 75MPH stints. Personally, on the way back to CT I took the Blue Ridge Parkway and Skyline Drive, which were perfect for getting to know the M3.
* Remember to bring your camera, and remember to take pictures! It sounds stupid, but in my initial excitement of seeing the car I neglected to take many pictures of the delivery area.
* If your delivery specialist starts to show you the remote window-down feature of the keys, make sure there are no placards sitting on the windows. :)
* After you get back, make sure to come back here and tell us how much fun you had!


Thanks again, Patrick. Great advice across the board. I'll be particularly alert when my delivery specialist starts to demo the remote window roll-down function. :D

I will have a camera or two with me because I'm going to be continuing on to the DC area to shoot some pictures for a friend's forthcoming book on coaching Little League. The delivery is scheduled for Friday, and my plan is to drive the 500 miles up tp Reston when I'm finished at the PC. (What time of day did they turn you loose?)

On Monday, I'll head back toward Florida. Skyline Drive/Blue Ridge Parkway definitely figure into the return trip. (One of my clients is in Warrenton, which is not very far at all from the Front Royal entrance to Shenandoah National Park.) This timing works out perfectly, because I would rather do Skyline Drive/BRP during weekdays than weekends in the summer.

I'd really like to do some hiking/backpacking along the way, either in Shenandoah or around Mt. Mitchell, but the thought of leaving the new M3 unattended at a remote trailhead gives me a queasy feeling!

Upon my return, I will gladly post my account of the experience and I will publish the photos on my web site for anyone interested.

m3geezer
07-06-2005, 07:56 PM
And yes, keeping it within break in parameters is NOT easy. :)

Of THIS, I have no doubts!

And once it is broken in, keeping it within legal limits will be next to impossible!

Thanks, Terry, for the information about BMW fast-tracking the order. This will give me some confidence in firming up some of my plans.

m3geezer
07-06-2005, 08:22 PM
As long as I'm running off at the keyboard, I might as well post the configuration of the forthcoming M3. All constructive comments are appreciated. I won't be racing the car (at least formally).

M3 Coupe - 6 spd manual
Imola Red Exterior / Imola Red Leather
Aluminum Shadow Interior Trim
Premium Package <ducking>
Xenon
Width-adjustable power front seat backrests
Das ist alles!


By the way, my delivery specialist is Frederick Valdez, who I believe is famous for his window demo technique.

plien69
07-06-2005, 09:26 PM
What time of day did they turn you loose?We were done around 3-4pm.
By the way, my delivery specialist is Frederick Valdez, who I believe is famous for his window demo technique.That, he is. Ask him to show you the offending placard. :)

If you're going up to VA before heading back down to FL, it looks like you'll cover the 1200 mile break-in and then some before you get back home. There is a 1200 mile service that should be performed at the end of the break-in period, changing engine oil/filter, transmission fluid, and differential fluid.

Don't sweat the 1200-mile mark; the service doesn't need to happen at exactly 1200 miles. I would, however, think about scheduling the service with your dealer before leaving to pick up the M3. You never know what their service schedule is like. I chewed through most of my 1200 miles on my trip back, then had to wait a week for service, so it didn't get done until past 1500 miles.

I've heard stories of some dealers telling people that the M3 does not need a 1200-mile service anymore. Don't believe it. The 1200-mile service is fairly important, and definitely should be done.

jrp
07-06-2005, 10:35 PM
Imola Red Exterior / Imola Red Leather
:thumbup: A most excellent choice! My '02 M3 is IR over IR...and I think that it blows away IR over Black...specially at night (very dramatic as the interior lights fade out). You'll find yourself looking back at your car (at least once) every time you park it. :supdude:

m3geezer
07-07-2005, 02:07 PM
Don't sweat the 1200-mile mark; the service doesn't need to happen at exactly 1200 miles. I would, however, think about scheduling the service with your dealer before leaving to pick up the M3. You never know what their service schedule is like. I chewed through most of my 1200 miles on my trip back, then had to wait a week for service, so it didn't get done until past 1500 miles.

I've heard stories of some dealers telling people that the M3 does not need a 1200-mile service anymore. Don't believe it. The 1200-mile service is fairly important, and definitely should be done.

I'm a firm believer in complying with factory recommended (or prescribed) maintenance schedules.

Thanks for the suggestion about scheduling the service. I'll schedule it when I get the two-week confirmation from Frederick. My dealer can usually do a routine service on fairly short notice, but not if I want a loaner.

m3geezer
07-07-2005, 02:11 PM
:thumbup: A most excellent choice! My '02 M3 is IR over IR...and I think that it blows away IR over Black...specially at night (very dramatic as the interior lights fade out). You'll find yourself looking back at your car (at least once) every time you park it. :supdude:

Thanks for the endorsement! I was thinking that Imola Red over Imola Red would bring scorn from the interior decorator community. As for me, I think there's far too much red/black stuff going on out there. The tires--what little of a profile they have left--will be the black trim item.

Just what is an "Informed Badge Whore," anyway? :D

Stuka
07-07-2005, 02:24 PM
Thanks for the endorsement! I was thinking that Imola Red over Imola Red would bring scorn from the interior decorator community. As for me, I think there's far too much red/black stuff going on out there. The tires--what little of a profile they have left--will be the black trim item.

Just what is an "Informed Badge Whore," anyway? :D

My SO will be spec'ing her M3 (after the housing drama ends) with Imola Red exterior and Alcantara interior. The Alcantara seats have the M tricolor dots, and one of the dots is red, which matches the exterior Imola Red. :thumbup:

jrp
07-07-2005, 05:04 PM
Just what is an "Informed Badge Whore," anyway? :D
This is where it started:

http://www.bimmerfest.com/forums/showthread.php?t=101886

Cheers! :thumbup:

m3geezer
07-07-2005, 05:37 PM
This is where it started:

http://www.bimmerfest.com/forums/showthread.php?t=101886

Cheers! :thumbup:

Read da thread; got da picture!

I'm thinking that I can't be a badge whore if I'm the one who's forking over the fifty grand. Therefore, I must be a badge John.

Thanks!

m3geezer
07-07-2005, 05:45 PM
My SO will be spec'ing her M3 (after the housing drama ends) with Imola Red exterior and Alcantara interior. The Alcantara seats have the M tricolor dots, and one of the dots is red, which matches the exterior Imola Red. :thumbup:

I guess I never considered the Alcantara, but your SO's interior decorating scheme makes great sense. I hope she doesn't change her mind when she sees the picture of my Imola/Imola.

(Alcantara, Imola...Italians, Germans...hmmm...I'm wondering if the Axis is re-forming now that the EEC is in big trouble.)

Pinecone
07-07-2005, 07:28 PM
You get done around 3 - 3:30 in the afternoon.

As part of the break in you hsold NOT run constant speeds or RPMSs. A typical blast up the interstate is NOT a good thing.

If you do, change gears and RPM every few miles. Realize you can do some 95 MPH in 4th at 5500 RPM. :)

plien69
07-07-2005, 09:17 PM
Realize you can do some 95 MPH in 4th at 5500 RPM. :)As well as 55 MPH in 6th in the low 2s. You end up blasting by people at serious speed, only to have them pass you a few minutes later as you trundle along purposely behind a truck in the right lane.

m3geezer
07-08-2005, 11:05 AM
The delivery is moving right along. Today, I received a letter from Frederick confirming my delivery date of July 29 and providing detailed instructions--all the way down to whom I should tip (drivers, bellmen, and waiters) and whom I shouldn't (PC/Zentrum personnel). The letter got here a whole week before they said it would.

A half-hour after I opened the mail, I received a phone call from my salesman (excuse me, I mean Customer Advisor), wanting to set up a meeting early next week to run through the final details.

Thanks to this forum and Patrick's blog, I am well briefed on what will happen. In fact, with this information in hand, I've been educating my salesman, inasmuch as this is his first PC delivery (amazingly, because he's been there the longest--I think he's sold too many 760s and not enough Ms).

So, we're cooking.

LMC
07-08-2005, 12:03 PM
I bought three new BMWs when I lived in the east and never did PCD. :banghead:
Now I'm waiting for the second one here in the west and it just seems too far to go.

I'm jealous. I'm sure it will be an awesome experience! :thumbup:

plien69
07-10-2005, 03:55 PM
Thanks to this forum and Patrick's blog, I am well briefed on what will happen. In fact, with this information in hand, I've been educating my salesman, inasmuch as this is his first PC delivery (amazingly, because he's been there the longest--I think he's sold too many 760s and not enough Ms).I asked my Client Advisor how many Performance Center Deliveries his dealership did. He said 2 or 3. I said "a month?" and he said "No, a year."

It's surprising that more dealerships don't push PCD. Perhaps there are other dynamics at play. Do dealers make less on PCD cars?

bren
07-10-2005, 05:05 PM
Do dealers make less on PCD cars?
It takes a lot of effort and time. I'm sure they would rather just complete a simple sale rather than deal with the extra hassles.

plien69
07-11-2005, 11:15 AM
It takes a lot of effort and time. I'm sure they would rather just complete a simple sale rather than deal with the extra hassles.Hmm, I suppose.

Although my Delivery Specialist made the point that for each hour spent with a customer going over the operation of their new car during delivery, the Client Advisor could be out selling more cars while the Performance Center handles the delivery.

But I think you're right: I guess it's just not worth it to the dealer to promote something that probably isn't going to bring in much more, if any, business for them.

m3geezer
07-12-2005, 07:41 PM
Hmm, I suppose.

Although my Delivery Specialist made the point that for each hour spent with a customer going over the operation of their new car during delivery, the Client Advisor could be out selling more cars while the Performance Center handles the delivery.

But I think you're right: I guess it's just not worth it to the dealer to promote something that probably isn't going to bring in much more, if any, business for them.

I had a visit with my salesman (Larry) today in order to pick up my license plate for the geezer's new M3. I took the opportunity to ask the PC delivery question, since he had previously admitted that mine was his first (and he's been at the dealership over 20 years). He didn't have an answer--said it's not deliberately played down, just not pushed. He said that in their experience, most customers did not have the time or the flexibility to do the PC option.

But he's happy that we're doing this for reasons mentioned earlier in this thread. Delivery is a major time commitment for salesmen, especially with picky customers. Larry, said that the word in the company is that the delivery specialists at the Zentrum are proficient and thorough. "Probably better at it than we are," he added.

dawgbone
07-12-2005, 08:14 PM
It takes a lot of effort and time. I'm sure they would rather just complete a simple sale rather than deal with the extra hassles.

Not necessarily...It is harder for them to fill a trailer (vehicle transport) for delivery to wherever you're located...In fact, yes, I believe that the PCD is profitable.. Considering the cost of getting the car to your nearest dealership(rush delivery vs allocation)...
PC(Spartanburg) is an instructive course...You don't even need to own a BMW to enroll...PCD is a way for BMWNA to make money...It seems like a great way to take delivery...But a real pain in the ass and results in a bad break-in if you live far away..

Pinecone
07-13-2005, 11:55 PM
PCD "making" money for BMW NA? How so. for the sme price as deliverying the car to your dealer, they detail it, they let you abuse one of their cars wearing tires and brakes, they have to pay delivery specialists, they provide a nights lodging, 3 meals (for 2 people), have to maintain the complex (land and tax costs), etc.

PIA?? How so? You buy a ticket to Spartenburg, you fly in, they pick you up, buy you dinner and breakfast and cover the hotel. Pick you up at the hotel, spend the day keeping you amuzed and having fun, and feed you lucnh, and send you on your way. Pretty darn easy.

As for poor break in, that depends on teh owner as always. Yes, if you hop on the Interstate and set the crusie control, that is NOT good. But vary the RPM by varying the speed and gear, get off the Interstate and do the US highways and such, and the break in is better than around town driving.

m3geezer
07-14-2005, 03:51 AM
But a real pain in the ass and results in a bad break-in if you live far away..

Not necessarily...

So, you're saying that those of us who choose Performance Center delivery are masochistic idiots?

Why didn't I see the folly of this PCD thing for myself? :mad: OMG, I'm getting screwed over so badly by BMWNA!

You sound like my mother...always seeing the negative side of things..the consummate pessimist...replete with rationalization...but she's 85 and she's been that way all her life...what's your excuse...

:rofl:

But seriously, though, 'bone...the most onerous part of the whole thing...the biggest pain in the ass, as you say...for me...is that the non-stop flight schedule between MCO and GSP either gets me in there at 8:30 AM or 9:30 PM. I chose the early flight, which means I have to leave for the airport at 5:00 AM. THAT IS A ROYAL PAIN IN THE ASS! But I'll survive...and I might even figure out how to conduct a "good" break-in...

plien69
07-14-2005, 07:16 AM
One gets only what one expects out of something like PCD. If you're the type of owner for which an automobile -- even a BMW -- is merely an appliance and road trips are something to be avoided, then yes, one could consider PCD to be a PITA.

When I explained my PCD experience to friends, more than once I received quizzical looks as people asked, "So wait, you have to go down to the factory to pick up your car? They don't ship it to you?" It took a bit of explaining to describe what I felt I was getting out of the experience: some track time, personalized delivery, factory tour, road trip back.

As for BMW making a profit? I dunno. :dunno: They almost certainly aren't absorbing a loss. But they probably aren't counting on PCD (or even the PC itself) as a profit item either. It functions mainly as a brand loyalty program, the costs of which are offset by not having to ship the cars.

One thing is certain: those who have experienced PCD almost universally praise and recommend it. TO me, that's the most telling testimony.

dawgbone
07-14-2005, 09:19 AM
Not necessarily...

So, you're saying that those of us who choose Performance Center delivery are masochistic idiots?

No..no..You're reading me all wrong..In fact, I would have loved to take PCD on my M...I think it's an awesome program and I am somewhat jealous of those who have and then post the write-ups of how great of an exsperience it was...But unfortunately I work..Thus being the pain in the ass..Hell, it mearly took an act of god to take time off to pick the car up at the dealership(50 Miles away)..But to plan out time off, hunt down air travel, and the drive back to southern Louisiana, would more/less be a pain in my ass....opposed to bringing the car to me..thourough breakin..and a trip to the track to learn to drive an M..

Why didn't I see the folly of this PCD thing for myself? :mad: OMG, I'm getting screwed over so badly by BMWNA!

You paid what you paid, regardless if it was PCD or not...I'm just thinking that they pocket the money that they didn't have to dish out for transport..

You sound like my mother...always seeing the negative side of things..the consummate pessimist...replete with rationalization...but she's 85 and she's been that way all her life...what's your excuse...

Odds are...that the apple probably didn't fall too far from the tree...
I'm a very optimistic person, and that you would compare me to your own mother is rather insulting to me..I can understand her rationalism...
as for me...no excuses...just a different opinion..

Stuka
07-14-2005, 02:30 PM
You paid what you paid, regardless if it was PCD or not...I'm just thinking that they pocket the money that they didn't have to dish out for transport..

I could have sworn that with PDC, you don't pay destination. :dunno:

dawgbone
07-15-2005, 12:12 PM
I could have sworn that with PDC, you don't pay destination. :dunno:

Dunno either...I always thought that sticker price and/or MSRP was with destination included..as well as delivery...which is generally about 5k(give or take)...

m3geezer
07-15-2005, 12:37 PM
Dunno either...I always thought that sticker price and/or MSRP was with destination included..as well as delivery...which is generally about 5k(give or take)...

The destination charge for me is a separate line item and it amounts to $695. It is non-negotiable. It doesn't change for PC delivery. Anyhow, I imagine that the distance between Charleston and Spartanburg is about the same as the distance between Jacksonville (which would be my normal destination POE) and my dealer.

My sales guy told me that at one time they waived destination charges for people who wanted to go to Jacksonville to get their cars, but then when too many people did that, they discontinued the practice.