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CITYCOP
01-20-2006, 09:13 AM
My 2002 745I has been in for service four times since I purchased it on December 31st. I called the dealer but no return calls as of yet. It is in service at this moment any ideas on a potential remedy?

kd2789mo
01-20-2006, 02:40 PM
My 2002 745I has been in for service four times since I purchased it on December 31st. I called the dealer but no return calls as of yet. It is in service at this moment any ideas on a potential remedy?
You did not post any specifics of the related service issue(s).
If you're having difficulty with the service department/service writer, call the dealership and speak with the service manager. If that yields no result, speak with the dealership's general manager.
Do not accept being routed to voice mail, or leaving a message. Tell the receptionist you need to speak with them now.
If you're still in quandary, you can call BMWNA in New Jersey.