AKDejaVu
10-20-2002, 08:19 AM
I've had my 2002 mini for 5 months now, and have had to take it in for two things:
1) Broken shift cable linkage (recall has been issued)
2) Broken passenger side window regulator (drive motor)
It's a 100% new design and I have to say I've had less problems than the last 100% new design car I've bought (actually a minivan).
I can also say that MiniUSA is quite concerned with the service efforts of the dealers. They had called me asking how my first service trip went and I said great with one exception... they'd changed my license plate covers without asking first (from a different dealer's cover to theirs). I said that didn't really sit well with me. I had a call from the dealer the next day offering to replace the plate covers with my choice of mini custom covers. I can't say I've experienced that type of corperate nor dealer reaction in regards to any vehicle I've ever owned.
AKDejaVu
1) Broken shift cable linkage (recall has been issued)
2) Broken passenger side window regulator (drive motor)
It's a 100% new design and I have to say I've had less problems than the last 100% new design car I've bought (actually a minivan).
I can also say that MiniUSA is quite concerned with the service efforts of the dealers. They had called me asking how my first service trip went and I said great with one exception... they'd changed my license plate covers without asking first (from a different dealer's cover to theirs). I said that didn't really sit well with me. I had a call from the dealer the next day offering to replace the plate covers with my choice of mini custom covers. I can't say I've experienced that type of corperate nor dealer reaction in regards to any vehicle I've ever owned.
AKDejaVu