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View Full Version : Water Leakage - Front Driver Floor


marsha
01-03-2008, 08:18 AM
Has anyone experienced the same problem with water coming in on the driver's side floor of their 2004 X3. At the dealership, they first told me it was from the sunroof - that the tubing was clogged and found another route to escape which was down into the front driver's side and settled on the floor. They said it was the owner's responsibility to clean out the gutters that run along the sunroof to prevent any clogging of leaves, etc. Never owning an x3 before, I was unaware of my responsibility. They cleaned the tubing out and charged me only labor. However, since that time my car has experienced this problem several times and I do not think the water is coming from the sunroof. In fact, I have had it into the dealership and they have tested the sunroof. Twice this past week, I have come out to my car and it has been steamed up inside - due to the damp flooring on the driver's side after we had a day of driving rain. Today, with temps of 6, my windows won't open. Let me know your experiences, what you think might be the cause and how I might proceed in resolving this ongoing problem. My car is still under warranty until September and under 36,000 miles.

sfca-325i
01-03-2008, 09:34 AM
I had this problem on the passenger side of our 2004. First two times, they replaced the sunroof cassette. Third time, they said there was debris (similar to what you have been told). I've looked at the tracks with the roof retracted and didn't see any debris and, for the most part, the sunroof isn't retracted very often, so there is little opportunity for debris to get into the cassette mechanism.

This has been an ongoing source of frustration. After the third water intrusion incident, we had two intermittent electrical snafus which ended up going away shortly after they appeared. But that simply raises concern about whether some long term damage has been done by the water intrusion. Personally, I think there is a design issue as, with the roof closed, there should be no water seeping around the seals and into the cassette.

Had a trade assist request submitted by service manager (June 2007) but BMWNA has not responded to this request (either affirmatively or negatively) so we are in limbo.

I am surprised that your dealership did not fully dry out the interior before returning the car to you. I would be concerned about mold formation beneath the carpet. BTW, my dealership covered all three occurrences under warranty.

I hope that you have better luck, in the future. Your post reminds me that I should check our sunroof gutters tonight as we have a couple days of rain in the forecast.

yadi812
01-03-2008, 03:04 PM
Interesting. I also noticed inside fogging on my 04 x3 when we had a fog here couple of weeks ago. Didn't happen during heavy rains luckily. I have been suspecting the door seals or something, not the sun roof. If you bought yours used, like me, check its records if the door seals have been replaced at some point. I believe that has been the fix for the squeaks many owners experienced, especially on the 04s. Mine's still under warranty, I've been planning to take it in soon as I get a chance. I'll post results.

doubledeclutch
01-03-2008, 04:35 PM
I believe there is a service bulletin to fix the drain tube on early X3's. Apparently, the drain tube could be kinked during assembly and should be fixed. This is a known issue on some 2004s.

marsha
01-04-2008, 07:35 PM
Where does one go to look for a service bulletin regarding the kink in the tubing?

marsha
01-04-2008, 07:37 PM
No, I bought this 2004 new. Have had in the shop twice for same problem. Supposedly, no problem with leakage when they tested the sunroof the last time - obviously, it's the water is coming from the sunroof. I am calling my dealership on Monday!

marsha
01-04-2008, 07:38 PM
I meant to say, obviously the water isn't coming from the sunroof because when they tested the sunroof no water came into the car. It is definitely coming from either the door or under the hood somewhere.

Evlengr
01-05-2008, 01:49 AM
Sounds like it's coming through the firewall and trickling down. Is the carpeting wet near the top of the carpeting on the passenget side?

BMW_tech
01-05-2008, 03:56 AM
I meant to say, obviously the water isn't coming from the sunroof because when they tested the sunroof no water came into the car. It is definitely coming from either the door or under the hood somewhere.

Has anyone looked into the history to check and see if the window regulator on the left front has been replaced or the door/window guides that perhaps required removal of the vapor shield/barrier in order to perform a repair ?
This is the area where most of the problem occurs.It isn't the product knowledge but perhaps carelessness of techs. Imagine a vapor shield sealed from the factory.If you must perform a repair,it may seem easier to break the seal from the bottom and up.But if you are careful and really think about it,if a leak can occur it will be at the bottom and never the top unless it is FULL to the top.So from the very first time I had to open up a vapor barrier/shield,I rarely break the seal (from the factory) at the bottom.And if I do,it's usually to repair/correct this water leak issue where the vapor shield is ripped in some places either from the body shop,indy,or dealerships (I had a vehicle come in with a waterleak without one).
When the sunroof issues are talked about on X3 and X5 (also E-61),you guys are referring to the pornographic sunroof right? This problem exhibits the leak from the center console area and unless the drains are clogged,only then it will overflow and leak into the left and right hand side (and of course,this only depends on which way the vehicle was parked).

Known Situation :
Water leak from the overhead console area during heavy rain or when driving/parking on a steep slope facing downhill.

Known Possible Causes:

Obstructed or damaged drains or drain tubes.

Void in the windshield urethane bead.

Excessive gaps between the glass panels and the perimeter seal.

Inadequate water management system in the sunroof cassette.

And of course the repair depends on the cause.

marsha
01-05-2008, 02:10 PM
Actually the water is on the driver side floor near the foot rest - on the flat portion and partly on the slope.

HG132
01-05-2008, 02:22 PM
I had this problem twice when I leased my 2004. At first, they thought it was the sunroof and made the repairs under warranty.

When it happened again, they realized it was the window guides. The problem was front and rear passenger. I believe there is a bulletin for this.

Also, tell them to make sure they take care of your carpets. You do not want any smell when you pick your car up.

marsha
01-08-2008, 06:25 AM
I just wanted to thank you for your information on where my water problem is coming from. I have called the dealership, told them what it might be which the manager thinks definitely could be the problem and the car goes in next Monday and is covered under warranty. Thank you all so much - I'll let you know the final results! Hopefully, there will be an end to the problem come next week - of course, sounds like we are in for some rain within the next few days so I guess I will have to deal with the possibility of more water seeping in before it gets to the shop (but maybe that is a good thing in helping to resolve the problem).

marsha
01-19-2008, 08:51 AM
Well, my car was at the service center for 2 1/2 days. They water tested and found nothing leaking. Found Floor Wet. Cleaned floor, ran car with heat on to dry floor and cleaned floor mat. Removed Headliner. Checked drains - all connected. Removed Doorpanel on driver's door - all sealed well. Removed kickpanel under dash. Removed side panel where the hood release is. Checked drains to see if they are draining - they were ok. Water tested for a while, checked for leaks - of course none! No trace of water. Pressure washed winshield, ok. Pressure washed door - ok. Pressure washed sunroof - ok. No water leaks. Reassembled, water tested - ok, no leak found or any traces of water running. They feel or should I say are aware that it is definitely a design flaw with the X3's which for some reason has not been redesigned to eliminate this problem. Because I park my car nose down in the driveway and there is a slight slope the drains or tubes are so small they over flow and the overflow trickles down and comes out where the hood release latch is located inside on the driver's side close to the floor. They suggested backing my car in when heavy rain is predicted to see if that eliminates the problem. Of course, if I have any problem again, to make sure I call them. This makes me want to hurry up and pay off my car loan and then and dump it and I do love the car but can't stand the nusiance! I just might go back to a Honda CRV - never had a problem with any of my Honda's. Discouraged.

sfca-325i
01-21-2008, 09:22 AM
Marsha,

well, your situation is almost exactly like ours. There is about a 5% grade in the road in front of our house. When the car is parked in the direction of traffic in front of our residence, it is faced downhill. These have been in the instances where, after rainfall, we have found water accumulated in the passenger foot well (three times).

We really enjoy the SAV but remain concerned about the persistent water leaks, although (knock on wood) so far this season, there hasn't been a leak.

HG132
01-22-2008, 08:22 AM
Personally, I think the answer is garbage.

I guess it would not hurt to try the dealership's suggestion to move your car when expecting a heavy rain so you can get a fix on it, but we are not talking about about a soft-roofed jeep here.

This is a BMW?

I would contact BMW customer service and explain the situation. Ask them how this should be handled.

Are we supposed to get an owner's manual that tells you can't park a certain way because you may get a puddle in your car? Is that why we pay 10's of thousands of dollars?

sfca-325i
01-22-2008, 09:46 AM
Personally, I think the answer is garbage.

I guess it would not hurt to try the dealership's suggestion to move your car when expecting a heavy rain so you can get a fix on it, but we are not talking about about a soft-roofed jeep here.

This is a BMW?

I would contact BMW customer service and explain the situation. Ask them how this should be handled.

Are we supposed to get an owner's manual that tells you can't park a certain way because you may get a puddle in your car? Is that why we pay 10's of thousands of dollars?

I agree with you 100%. The service manager at our dealership has been helping us by trying to get BMW to approve a trade assist on our X3. The request was submitted in June and we have yet to hear anything at all out of BMW. Unfortunately, I don't think BMW customer service will be much help to Marsha (based on our experience).

I am simply waiting for the fourth attempted fix on the sunroof and we'll pursue via lemon law. At least that way, we won't be tied into buying a BMW product with the proceeds (as is the case with Trade Assist).

HG132
01-22-2008, 02:07 PM
David,


The only reason I mentioned BMW/CS was for documentation. It appeared, reading Marsha's threads, that the service department was not going out of their way to assist her. Sometimes, when BMW gets involved, the SD is more inclined to take greater action.

I know BMW/CS rarely helps...however, I know the dealerships I service with don't like to hear from them. Two times I called...two issues resolved immediately.

michvin
02-04-2008, 11:06 PM
i'll second all said. The water appears (on passenger side in my case) when the car is parked on a slope nose down. I observed it two times during this year. Disappointing to hear that there's no solution available. My car is going to dealer next week, let's see what they have to say.

Evlengr
02-05-2008, 07:15 AM
Ok here is the newest with my wonderful 2007. After getting the latest greatest SIB done on my X3 I was cleaning it last Sunday when I noticed that the rear passenger area seemed a little damp. When I lifted the floor mat it was soaked.

It had been raining heaviy the last couple of days while my vehicle was a the dealer getting checked out.

The car is parked on a flat level surface and there doesn't seem to be any water on the door or inside struts.

Any one ever get a clear resolution?

sfca-325i
02-05-2008, 09:48 AM
i'll second all said. The water appears (on passenger side in my case) when the car is parked on a slope nose down. I observed it two times during this year. Disappointing to hear that there's no solution available. My car is going to dealer next week, let's see what they have to say.

Well, I will have to admit that so far (knock on wood) the car has been water tight this winter season ... and it has been raining quite a bit here AND I have been parking the SAV in the downhill position so as to test the sunroof. So, I am hoping that the last cassette that got installed did the trick.

Good luck to all.

praliv
02-06-2008, 12:28 PM
Hello everyone, in my '04 X3 I found water on passanger side - front and rear. It appeared when it was rain, but as it has been discovered the water did not come from outside. it run from windshield washing system reservoir. The reason is that on the passanger side there is a tube connerctig the reservoir and rear window washer. and this tube has a connection which is not quite good. If you do not know where water comes from check if it smells (or tastes) like you windshield washer liquid. another thing - you will not be able to dry floor mat without removing it

Bamafn1
02-07-2008, 07:56 AM
Ok here is the newest with my wonderful 2007. After getting the latest greatest SIB done on my X3 I was cleaning it last Sunday when I noticed that the rear passenger area seemed a little damp. When I lifted the floor mat it was soaked.

It had been raining heaviy the last couple of days while my vehicle was a the dealer getting checked out.

The car is parked on a flat level surface and there doesn't seem to be any water on the door or inside struts.

Any one ever get a clear resolution?

Are you sure it was water? I had the connector for the rear washer jet crack and it drained all the wisher fluid onto the back floor. Fun stuff!

bmwadam
02-07-2008, 08:49 AM
This has always been my biggest concern with the e83. In fact I tried to talk my wife out of buying it, I wanted her to get an e90. The e83 is built of of the e46 chasis, which is notorious for leaks, sloppy sunroof drains, etc. Go over to the e46 boards, there are fixes, tricks etc. But really the best bet is to park the front of the car uphill, and let the water drain towards the rear.

That being said, there are situations where drains are kinked, door seals are bad, vapor shields are cracked, and in the case of X3's or e46 tourings, the washer tube running to the rear is leaking into the floor board.

Dont get me wrong, I love the e46, its a fun chasis, BUT leaking and fogging up is a foible of it. It has never been enough to turn me away from Bimmers. I just deal with it. But not all X3's and e46's exhibit this. I think as far as e46's are concerned it tends to be around a quarter of them. But in most cases something is needing a repair. I'm not sure how many e83's (X3's) are doing this, but I would guess it would be similar in scope to the e46 issues...

Mystic1
02-07-2008, 10:48 AM
Wow, I did not know how much of an issue this is on these chasis. You would think BMW would come up with some sort of solution for the water leakage around the sunroof. Makes me very glad we live in a flat city and keep the X3 garaged. I will just have to keep an eye on it when it is raining hard though.

sfca-325i
02-07-2008, 11:42 AM
Wow, I did not know how much of an issue this is on these chasis. You would think BMW would come up with some sort of solution for the water leakage around the sunroof. Makes me very glad we live in a flat city and keep the X3 garaged. I will just have to keep an eye on it when it is raining hard though.

and, as a suggestion, periodically perform a visual check to make sure the drain holes on the front of the sunroof cassette are not plugged.

bjm442
04-01-2008, 04:35 PM
Have the same problem with me x3. I have water on the drive side rear.

DavidMorton
04-10-2008, 07:06 PM
Hello everyone, in my '04 X3 I found water on passanger side - front and rear. It appeared when it was rain, but as it has been discovered the water did not come from outside. it run from windshield washing system reservoir. The reason is that on the passanger side there is a tube connerctig the reservoir and rear window washer. and this tube has a connection which is not quite good. If you do not know where water comes from check if it smells (or tastes) like you windshield washer liquid. another thing - you will not be able to dry floor mat without removing it

I just got my '04 back yesterday after a week dealing with same. Wet passenger rear, they checked the sunroof, cleaned it out(again), and found finally that there was a crack in the washer tube on the floor. So each time I used the rear window washer, it went all over the floor instead. $400 later, all set. Yesterday as I was driving the car, I raised the sunroof only to have it stick open. I was unable to close it, took the car back to the dealer and there it is again, this time for another week or so.:mad: I am very frustrated with this car.

BMWNA
04-18-2008, 12:42 PM
I just got my '04 back yesterday after a week dealing with same. Wet passenger rear, they checked the sunroof, cleaned it out(again), and found finally that there was a crack in the washer tube on the floor. So each time I used the rear window washer, it went all over the floor instead. $400 later, all set. Yesterday as I was driving the car, I raised the sunroof only to have it stick open. I was unable to close it, took the car back to the dealer and there it is again, this time for another week or so.:mad: I am very frustrated with this car.


I'm with BMW of North America, LLC. I've passed this message on to a BMW NA Customer Relations Representative who will be in touch with you soon.

Evlengr
04-18-2008, 01:03 PM
I'm with BMW of North America, LLC. I've passed this message on to a BMW NA Customer Relations Representative who will be in touch with you soon.
Its Alive :wow:

doubledeclutch
04-18-2008, 01:19 PM
Its Alive :wow:


Dude, seriously. Get a new act already.:tsk:

Evlengr
04-18-2008, 02:18 PM
Never mind

doubledeclutch
04-18-2008, 02:48 PM
.

cbj
09-09-2008, 10:45 AM
I have now had this happen two times on my 08 X3.

I do not think its washer fluid as it had indicated that it was out of fluid for a week before it leaked and it leaked Saturday when we had the big storm and lost of rain her.

I pretty sure I had parked the car facing down hill just like three of the above post suggested.

Anybody gotten anywhere with this since the posts?

michvin
09-09-2008, 10:50 AM
mine was watertight this Saturday.

cbj
09-09-2008, 11:00 AM
Parked up hill or down hill?

michvin
09-09-2008, 11:02 AM
slightly nose up, if i remember correctly, but not on purpose.

cbj
09-09-2008, 11:07 AM
I min had been nose up there would have been water running further back into the car. When I took out the floor mat water was running from it.

When I got in the car I i felt water dripping by my left foot and when I pulled the handle in the roof by me head drops of water came from that too.

This sucks but I have an appointment at the dealer.

3seriesbmw
09-09-2008, 04:31 PM
Umm nothing to be worried about:eeps:....although I don't think it has ever done this but I don't know isnt mine quite yet...wish they would hurry up!!!:mad:

rs6654
09-10-2008, 07:49 AM
I have some questions regarding leaky sunroofs?

How is enough water getting past the roof seal itself to overwhelm the drains? The sunroof in my 2001 Isuzu Trooper dripped a little in torrential downpours but never enough to back up into the "gutters" and come into the car.

And this is still happening on 2008's?? I thought BMW redesigned the roofs entirely? :dunno:

petren
09-15-2008, 12:51 PM
Thanks to this post I can confirm now that the water I get in the car when it is parked nose down on my driveway during light rain is certanly due to the plugged drainage holes in the sunroof. I can see how the water pours in by where the dashboard meets the pillar!!! on both front sides.

Well, not impressed with the design I guess but if one has to deal with it, that'd mean clean the drainage tubes with air pressure by pushing pressured air thru the two holes at the front of the sunroof and maybe the ones at the back as well. For me that did it until the next time they plug again....

It is just unusual that as the owner I need to own an air compressor and know how and where to use it in conjunction with an expensive BMW ....
I mean, why does the sunroof need to collect water under the glass in the first place for God sake? Can't they learn from Honda on other manufacturers on how to design a leakage proof sunroof? Geez

3seriesbmw
09-15-2008, 07:16 PM
What would be the best way to clean the tubes....with air I suppose but what are other possibilities that might do a better job?

sfca-325i
09-15-2008, 10:14 PM
I don't think its the tubes that need to be cleaned, just the drain hole on the front corners of the sunroof cassette.

3seriesbmw
09-16-2008, 06:25 PM
ok thanks have to check If they would hurry up...can't stand waiting:mad:

petren
09-17-2008, 12:31 PM
I don't think its the tubes that need to be cleaned, just the drain hole on the front corners of the sunroof cassette.

Those are the holes that lead to the front tubes. I personally used a air compressor and poored water first. The water was standing. Then I blowed gently using a clear tube that fit into the hole. Then I poured more water and blowed again gently. I would recommend against blowing full pressure as who knows how the tupes are connected and if they are really plugged with debris, you may end up disconnecting them making things worse.

Repeat operation until the water you are pouring is gurgling down and getting out right behind the front wheel. If the water is not rushing down the tubes, you must repeat operation.

In the end, use some water washing gel mixed with water and flush the tubes further more then with clean water again. Call me paranoic but this is how I eliminated the water coming down on the front carpet.

Remembner the water poured in the sunroof channel must be rushing down and make noise when the tubes are clean both thru the front and rear holes. Then you can declare yourself satisfied.

One thing I'm still working on is figure out what is the other way the weater takes to get to the floor. i only noticed it comes out from the front pillar where it meets the dashboard.

cbj
10-02-2008, 11:04 AM
I will pick up the car today. They knew it was a problem but BMW does not consider it a warranty issue and will not cover it. The dealer will cover it though. The bigger problem is that the drains clog and water runs into the car and there is no fix - how crappy is that! My lease runs out in 6 month and I don't think it will be another X3.

Vodka G
10-02-2008, 11:33 AM
i had a water leak....but not in the front...is in the back seats behind the passanger side (so rear passanger side floor) was wet.....they found a water drain plug that was not connected inside the door panel ....fix under 'courtesy' warranty (the car is CPO but it sounds like CPO doesnt cover water leak) it just passed the 50k mile makr by like 200 miles when it happened