: car in shop a week!

05-12-2010, 01:41 PM
Hi guys my car has been in the shop for a week 2005 E60, for running a little rough. They told me it needed a new fuel filter,now they are telling me they are sending the computer to NJ and opening a puma file, (whats a puma file?) is this normal to send the computer to NJ?


05-12-2010, 02:45 PM
I doubt the dealership sent your car's DME (computer) to BMW. PUMA's are basically inquiries the dealer sends to BMW when they are unable to diagnose a specific problem. BMW evaluates the problem then gives the dealer direction as to how it can be resolved.