Is Your BMW Dealer a 2012 Center of Excellence? 31 US Dealerships make the cut. [Archive] - Bimmerfest - BMW Forums

: Is Your BMW Dealer a 2012 Center of Excellence? 31 US Dealerships make the cut.

03-07-2012, 08:03 AM
Thirty-one of the 339 BMW dealers nationwide achieved Center of Excellence status for 2012. Center of Excellence status is based on 2011 performance in customer satisfaction, outstanding brand representation, operational excellence and profitability.

BMW customers have high expectations of their vehicle and their dealer, said Peter Miles, BMW of North America Executive VP of Operations. It takes extraordinary and consistent effort to attain the level of a COE dealership.

During 2012, BMW will launch a number of new vehicles in the U.S., including the all-new 3 Series Sedan, 6 Series Gran Coupe, and the M5 Sedan ensuring their position as the number one luxury brand in the U.S.

The Center of Excellence winners have done exceptionally well, said BMW of North America President and CEO Ludwig Willisch. In this Olympic year, these 31 are our top athletes, so its fitting that we send them to the London 2012 Olympics as their reward.

2012 Center of Excellence Award Recipients

Hendrick BMW - Charlotte, NC
Don Jacobs BMW - Lexington, KY
Peter Pan BMW - San Mateo, CA
BMW of Bridgeport - Bridgeport, CT
Dreyer & Reinbold, Inc. - Indianapolis, IN
Kuni BMW - Beaverton, OR
BMW of Houston North - Houston, TX
Schomp BMW of Highlands Ranch - Highlands Ranch, CO
Savage BMW - Ontario, CA
East Bay BMW - Pleasanton, CA
Performance BMW - Chapel Hill, NC
Bobby Rahal BMW of South Hills - Canonsburg, PA
United BMW of Gwinnett Place - Duluth, GA
BMW of Stratham - Stratham, NH
Thompson BMW - Doylestown, PA
Passport BMW - Suitland, MD
BMW of Ridgefield - Ridgefield, CT
Momentum BMW - Houston, TX
Advantage BMW - Houston, TX
Sandia BMW - Albuquerque, NM
BMW of Myrtle Beach - Myrtle Beach, SC
BMW of Monrovia - Monrovia, CA
BMW Gallery - Norwood, MA
Desert BMW of Las Vegas - Las Vegas, NV
Valencia BMW - Valencia, CA
Chapman BMW - Chandler, AZ
BMW of Alexandria - Alexandria, VA
Braman Motorcars - West Palm Beach, FL
BMW of Minnetonka - Minnetonka, MN
BMW of Greenwich - Greenwich, CT
Classic BMW - Plano, TX

03-07-2012, 10:34 AM
Nice...Braman Motorcars made the cut this year. The only Florida dealer on the list thought....

03-07-2012, 10:35 AM
Typo...meant to say the only Florida dealer on the list.....

03-08-2012, 04:52 PM
Congratulations to the folks at Passport BMW for making the cut. on my third purchase from them and always thought they were a first class dealership. keep up the good work

03-08-2012, 05:35 PM
Wisconsin, Illinois, Iowa & Ohio MIA
There must be an error here!
I like my dealer regardless.

03-08-2012, 11:38 PM
East Bay bmw makes it again? I think this is their like 15th year in a row.

03-15-2012, 09:12 PM
go BMW of Bridgeport

03-17-2012, 01:31 PM
Well I know Valley in Fayetteville will never make this list.

04-11-2012, 09:40 AM
AKA.. the best of the worst list :(. When will BMW dealerships (both sales and especially service) be upto par with either MB or Lexus? Does BMWNA really not care?

Yellow Jacket
04-11-2012, 12:13 PM
My dealer, Joe Machens BMW in Colombia, MO, is absolutely fantastic. They're relatively small, which is why I guess they didn't make the list. The buying experience was beyond reproach.

04-11-2012, 03:55 PM
Congratulations to Dreyer & Reinbold BMW! The store's management team is top notch and it carries through to the sales and service staff.

05-01-2012, 12:55 PM
Congrats chapman bmw great people

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