View Full Version : What would you do... New car delivery... slight dent and scratch in bumper
Went today to possibly pickup a new CTS in Silver Smoke. Over the weekend it seems someone backed it into a spot a put a slight dent and scratch (extremely minor) into the bumper-- which is painted plastic. They had another car in Light Platinum (silver) but I'm not thrilled w/ the color.
Would you let them fix the bumper and take delivery, settle on the silver color, or just order a new model which comes out in a few months?
hockeynut
06-01-2004, 10:50 AM
A new bumper would be reasonable, I would say.
Or tell 'em you want a new CTS-V for the same price? ;)
A new bumper would be reasonable, I would say.
Or tell 'em you want a new CTS-V for the same price? ;)
I'd love the V, but I don't think my insurance company would say the same thing. ;)
The new 600hp CTS-V should be hitting the streets soon. :D
hockeynut
06-01-2004, 11:06 AM
I'd love the V, but I don't think my insurance company would say the same thing. ;)
The new 600hp CTS-V should be hitting the streets soon. :D
I am not usually a fan of American cars made after 1972 but the CTS(V) looks really nice :thumbup:
Mr. The Edge
06-01-2004, 11:11 AM
would it require a touch up, or a respray of the whole bumper?
If a respray, then I would not take it.
Can't they do a dealer locate of one that matches your options?
I would NOT take a color I was not thrilled with.
would it require a touch up, or a respray of the whole bumper?
If a respray, then I would not take it.
Can't they do a dealer locate of one that matches your options?
I would NOT take a color I was not thrilled with.
Silver Smoke isn't an easy to find color. Especially as they near the end of the model year run.
It would require a touch-up, but somehow, they'd have to heat the bumber to take the small dent out of it. Not thrilled w/ that idea. I told them the Silver Smoke is the way I want to go. If they can't fix it, I'll probably order an '05 or have them look for a dealer swap. One thing is for sure, if I don't settle on this damn car, I'll wind up changing my mind again next week and go for something else. :D
I am not usually a fan of American cars made after 1972 but the CTS(V) looks really nice :thumbup:
I've felt the same way for a long time. But given the current economy I'd say it can't hurt to "lease" American.
The V is too much of a car for a daily driver. The 3.6 CTS was the car that just won Road and Track's comparison. Very sporty engine and suspension. After driving one, laying out the $$ for a 530 seems a waste. :dunno:
Mr. The Edge
06-01-2004, 11:21 AM
Silver Smoke isn't an easy to find color. Especially as they near the end of the model year run.
desimone has 13 of them :dunno:
http://cfserver.mjmi.com/desimone_cad/new/index.cfm
desimone has 13 of them :dunno:
http://cfserver.mjmi.com/desimone_cad/new/index.cfm
Yeah, but not with the options I want... 1SC and DVD nav (MSRP 43,045.. my price is 36,295). The dealership I'm working with has another silver smoke but it doesn't have the options.
Mr. The Edge
06-01-2004, 11:26 AM
Yeah, but not with the options I want... 1SC and DVD nav (MSRP 43,045.. my price is 36,295). The dealership I'm working with has another silver smoke but it doesn't have the options.
surely some dealership in the US will have one :dunno:
that's just one dealership
Alex Baumann
06-01-2004, 11:27 AM
New bumper and take the delivery.
elbert
06-01-2004, 11:28 AM
MSRP 43,045.. my price is 36,295
That's a nice discount
surely some dealership in the US will have one :dunno:
that's just one dealership
I would think so. A search of 20 dealerships in my area hasn't turned up anything. I'll have to see if the dealership wants to trade too... typically with GMS prices they don't want to trade the vehicle unless it's relatively close.
New bumper and take the delivery.
If they do a new bumper, then they'd have to match the entire paint job of the car, wouldn't they?
That's a nice discount
GMS family pricing plus $1500 conquest incentive. (competing brand)
Alex Baumann
06-01-2004, 11:34 AM
If they do a new bumper, then they'd have to match the entire paint job of the car, wouldn't they?
Hmm, since the car is brand new, I don't think they'll have trouble in matching the paint. They mix the color according to the factory formulas anyway.
Hmm, since the car is brand new, I don't think they'll have trouble in matching the paint. They mix the color according to the factory formulas anyway.
Good point. Not really worried about resale anyhow. Most likely a 2 year lease... just in time for the E90. :D
Mr. The Edge
06-01-2004, 11:38 AM
oh, well if it's a lease then have them fix it and take delivery
assuming they do a good job with the fix
vexed
06-01-2004, 11:39 AM
Good point. Not really worried about resale anyhow. Most likely a 2 year lease... just in time for the E90. :D
I was wondering what you decided. Hmm short lease and let them debug the E90:eeps: :eeps:
oh, well if it's a lease then have them fix it and take delivery
assuming they do a good job with the fix
Is an additional $500 discount too much to ask?
There's always that option of getting out of it even earlier and taking advantage of my generous discount to break even.
Alex Baumann
06-01-2004, 11:41 AM
Good point. Not really worried about resale anyhow. Most likely a 2 year lease... just in time for the E90. :D
Hey, don't be so sure. We don't know it yet, but maybe the CTS is better looking than the E90 :eeps:
*Alexducksandruns*
:D
I was wondering what you decided. Hmm short lease and let them debug the E90:eeps: :eeps:
:banghead: :banghead:
Pete Teoh
06-01-2004, 11:52 AM
Hmm, since the car is brand new, I don't think they'll have trouble in matching the paint. They mix the color according to the factory formulas anyway.
For that matter, just ask them to pull the bumper off the other Silver Smoke and put it on your car. :dunno:
elbert
06-01-2004, 12:25 PM
Is an additional $500 discount too much to ask?
There's always that option of getting out of it even earlier and taking advantage of my generous discount to break even.
Since it's a lease, I'd ask for another $1200 off and not even bother getting it fixed if the damage is small. Think of it as "scratch and dent" :p
SLang
06-01-2004, 12:57 PM
What's the big deal? You're not getting a Ferrari or a Porsche....have em fix the bumper and paint it, whether it's a respray or touch up, who cares? It's a lease? Even less of a big deal. The car's gonna depreciate 20-40% the second it's driven off the lot anyway! Don't even ask them for a discount, it's going to cost them money to fix the car the way you want it as it is.
I bet people would be surprised at how many new vehicles have slight damage repaired before they take delivery, and they never even know about it. This is the real world, sh*t happens.
Take delivery and drive the crap out of it!
Since it's a lease, if they acknowledge 'bumper damage' in writing when you take delivery, you can be a little careless with it the next 2-3 years, and when you turn it back in, you can say it was 'like that' and they can't say jack.
What's the big deal? You're not getting a Ferrari or a Porsche....have em fix the bumper and paint it, whether it's a respray or touch up, who cares? It's a lease? Even less of a big deal. The car's gonna depreciate 20-40% the second it's driven off the lot anyway! Don't even ask them for a discount, it's going to cost them money to fix the car the way you want it as it is.
I bet people would be surprised at how many new vehicles have slight damage repaired before they take delivery, and they never even know about it. This is the real world, sh*t happens.
Take delivery and drive the crap out of it!
The big deal is the pleasure (for however long it lasts) of driving a new and undamaged car. Plus it never hurts to negotiate for add'l savings. Especially on damanged goods. :D
Just came back and they were slammed. They should have a decision on whether they will buy my 330i lease or not. (2 payments left) This will most likely be the deciding factor. Otherwise, I'll wait til the end of the lease and get an '05 at a slightly higher price or flip-flop back to the 530. :banghead:
SLang
06-01-2004, 01:40 PM
C'mon, man, you'll probably get a rock chip driving it home from the dealer! Cars are meant to b driven, and enjoyed, which unfortunately means the occasional nick, scratch and ding, you know that. I would have them fix it at their cost, and not worry about it. If they do it right, you'll never know. Repainting a bumper isn't brain surgery. I don't see why they should have to take an additional hit on their profit margin, though. As much as dealers are hated, they're still businesses that put food on tables.
Enjoy the new car!
Just put in a buyer's order as the dealership closed. Decided to go for the color I wanted and just asked them to fix the bumper. While finally getting the lease terms via phone the business manager threw in an extra $750 incentive. I didn't even ask for it. Although before getting on the phone with me he asked who I was related to at GM. FWIW, I think he was trying to pull some profit on the financing but when I told him I think he gave me the better rate. Who knows.. I'll put in a phone call tomorrow and find out. :D
2/24k, 61% res. or 3/36, 53% res. at 4.95%. Not too shabby for a Caddy! (I can't believe I'm gonna drive this thing... LOL) Overall, I'll be saving lots of cash, supporting a family member's company, driving American, and still be in a fun ride. Car has just about 95% of what I'm looking for and is very well priced.... couldn't pass it up. Hell.. maybe I could put the extra savings into my 401k!
Two years... E90 should be a year old... Three for two.... ? :angel:
Three people over the last day told me not to get this car. NFCU rep says he wouldn't purchase anything domestic and when it comes to leasing Cadillac and Lincoln are the two models they stay away from like the plague. He told me to check out a lease on the Acura TL or to buy the Chrysler 300c.
:banghead:
Maybe I should visit the Scion dealer? :bawling:
elbert
06-02-2004, 09:40 AM
and when it comes to leasing Cadillac and Lincoln are the two models they stay away from like the plague
Because depreciation is factored into the lease, or something else?
Because depreciation is factored into the lease, or something else?
Yeah... NFCU can't back the residuals as much as the manufacturer. For example, NFCU offers 44% on 3 years and 52% on 2 years. Albeit with a lower interest rate and there is no security deposit, nor do you have to layout taxes.
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