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View Full Version : Nav DVD Player Not Working


uwhusky
07-10-2012, 07:41 AM
Been experiencing problems lately where my maps won't show up on my screen, instead it shows a bunch of numbers as if there was no nav DVD in the player. It's been hit and miss, sometimes showing the map and other times not. It might have to do with heat overall but it hasn't been unusually hot where I'm at and it didn't do it last summer.

I tried swapping out DVDs but it still happens.

I'll be calling my SA later this week. Anyone else had this problem and if so, what was the fix?

jim165
07-10-2012, 01:14 PM
DVD drive replacement is probably necessary. Very common problem and I'm right there in the same boat. The heat definitely affects the drive unit and often I can't get it to work until the interior has cooled down. Since my aftermarket warranty doesn't cover it, I'm looking at about $150+core. Install looks to be easy, but I'm too ham-fisted so off to a stereo shop for mine..

uwhusky
07-26-2012, 09:45 AM
Took my car in yesterday for the Navigation issue. As reminder, when it's hot it doesn't work and when it cools down it does, like clockwork. I have tried two separate DVDs and same problem both times so I think it's the unit itself.

Dealership called me last night to say they think it's the nav DVD and not the reader or unit. I call BS on that but they said they're going to do more testing on it today. If it's the unit, that would be covered under warrant (3rd party AUL) but I don't think the nav DVD is covered, which means I'd have to pay out of pocket if their diagnosis is correct.

uwhusky
07-26-2012, 02:09 PM
Dealership is officially claiming it's the DVD. They're not going to charge me anything for the diagnosis but warranty does not cover a new DVD and they sell the DVD for $199.

I'm thinking I may just buy their DVD because then if it happens again, they'll return the DVD and admit it's the unit itself and replace it but if I don't buy their DVD and it happens again, they'll just claim it's a faulty DVD.