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View Full Version : edreams.com sketchiness, and flight booking savviness


jtuds
02-08-2013, 11:22 AM
2 things:

My wife and I are flying from Vienna to Krakow at the end of our ED and were having a hell of a time finding a decent rate. She finds this site edreams.com where flights are like 1/3 of the other airline booking sites. So we book it and the invoice they email us shows that we also have a return flight from Krakow...but we are not flying back to Vienna, we fly home from Krakow.

I take the dates, input them into expedia/travelocity/skyscanner and low and behold, booking the flight return is like 1/3 the cost of flying one way on the same flight.

Too late for us to book through a better-known website, of course.

Wife googled edreams.com and finds out through travel forums that they sell you a return flight to get the best rate, then cancel the return and re-sell it as a one way flight. Kinda shady. I just bought a full return ticket and they're letting me use half of it then profiting off the other half again. It's like re-serving the leftovers ar a restaurant. As a booking agent, I have a feeling they can cancel the return ticket on my behalf.

There are horror stories online of edreams cancelling reservations at the last minute..before the flight has taken off... (maybe they thought the 1 way flight had already taken off then accidentally cancelled both...who knows.) I just hope it doesnt happen to me.

There's other weird stuff too...they take the booking, charge you, then email you to confirm once the airline notifies them that the ticket you booked is indeed available at the price they quoted.

But, we checked with LOT (the Polish Airline) and they confirmed our ticket number from edreams are legit and the flight number is real and we are booked as passengers.

That gives me some comfort, but I still wish I went through Expedia...would have saved 40 bucks too!

I had no idea it might be cheaper to fly return...never even crossed my mind!

So if you are flying and want to save money on a one way ticket, look at return flights with all kinds of random return dtaes, you never know what you might find!

Just don't use edreams.

hamlyn
02-08-2013, 11:49 AM
When trying to book a flight from Paris to Munich I found fares were 700 Euro one way vs. 180 Euro round-trip on a major airline such as Lufthansa or Air France. Definitely smarter to book round-trip unless you find better rates on the smaller outfits such as Air Berlin or Ryan Air.

jtuds
02-08-2013, 12:13 PM
I wish I knew this 24 hours ago ...would've saved me a lot of headaches and frustration. I got the lower rate, I just don't trust the booking agent

gesoffen
02-13-2013, 12:01 PM
Just don't book it so you "miss" the first leg of the round trip as they'll cancel the entire reservation - e.g. if you book Krakow->Vienna->Krakow and expect to skip the Krakow -> Vienna leg but use the Vienna -> Krakow leg, you will be SOL.

jtuds
02-13-2013, 04:00 PM
Just don't book it so you "miss" the first leg of the round trip as they'll cancel the entire reservation - e.g. if you book Krakow->Vienna->Krakow and expect to skip the Krakow -> Vienna leg but use the Vienna -> Krakow leg, you will be SOL.

Nope we are using the krakow to vienna leg.

It's all good, I have been in touch with them. But in any case, nobody should be cancelling a leg of a trip that I've paid for without my permission. I'll use these guys this time, but not again.