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-   -   Anyone used www.bmw-repair.com to repair failing E36 Climate-Control Unit? (http://www.bimmerfest.com/forums/showthread.php?t=193540)

Malibogus 03-09-2007 12:50 PM

Anyone used www.bmw-repair.com to repair failing E36 Climate-Control Unit?
 
My E36 Climate-Control Unit is failing (frequent on/offs, runs the AC when it feels like it, etc). I found a guy online who fixes them for $49 + shipping (www.bmw-repair.com). Has anyone used this company before? If so, any praises or concerns?

Thanks.

CJH 03-09-2007 06:21 PM

If you're up to it, here's an excellent DIY:

http://www.macadamizer.com/bmwfix.html

Cost less than $1.00, but a fair amout of fiddly work.

EamonOBrien 02-16-2010 10:50 PM

A little outdated but this place is completely unprofessional and a total scam. I emailed them my unit with $49 cash and the cost of return shipping. After a few days one of their main guys called me and informed me that my unit couldn't be fixed (I had previously tried to change the transistor myself and messed it up). I assumed that they would send me my unit back since I had covered the cost of return shipping and my return address.

After a week it still had not arrived so I called them. No one answered so I left a message asking for my unit back. Broken or not, I wanted to fill the gaping hole that was in my dashboard without the unit. No one ever got back to me so I called and left a message again. They never made an effort to get back to me, and they never sent the unit back.

I finally emailed them a few months later expressing that I was upset with their service. I told them that I felt like I had been scammed, and wanted my unit back, a refund, or some alternative. Their reply?

"SCAMMED? First of all, this is the first I heard from you since I explained that the return shipping needs to be paid. There was NO payment enclosed with the unit. I have no need and their is no value to your unit sitting on my shelf in the same box you sent it to us. "

I most definitely paid for the service and the cost of shipping, and his "explanation" to me is entirely fictional.

After a few exchanges, I ultimately explained that I did pay, I did make calls, and that they should have mailed me my unit back. I got this response:

"I never received phone calls or emails from you! Bottom line. I can check all my emails going back 3 years! You made no contact! So don't come busting my balls when I do this at cost for the community since I am in a class action law suit against BMW! Idiots like you make it hard for good deeds to go around for people who appreciate it. "

Bottom line: This guy is nuts, I'm only an "idiot" for trusting him in the first place, I'm out $60, there's still a gaping hole in my dashboard, and I am not looking forward to summer heat without my A/C.

ZeGerman 02-16-2010 11:09 PM

I was going to ask how you stay warm, but then I saw you're from AZ...

I like the DIY approach. I've done soldering work on circuit boards of other cars I've owned and had great success. This actually seems pretty straightforward and easy.

IceGT 02-17-2010 06:57 AM

I used bmw-repair.com, but I did it through ebay, and the service was quick, and my unit worked perfectly. Plus he only charges $34.00 plus the cost of shipping on ebay. If anyone needs to have this service done purchase it through ebay, because they keep track of all correspondence, and it shows that you paid for shipping through paypal. There can be no dispute. EamonOBrien I'm sorry to hear about your poor experience with them. If I were you, I would just send them the $6.50 to have him send your unit back to you. I know you don't want to pay for shipping twice, but at this point it seems like the cheapest alternative, other than not paying and having a gaping hole in your console.

bmw-repair 02-14-2012 07:40 AM

Hello everyone. I did receive EamonOBrien's climate control unit which was severely hacked apart. I can not repair the damage that is caused when people pull on components from the board with pliers and render it useless! This unit was torn apart and useless. Probably one of the worst I have ever seen. I am very good at what I do. I repair thousands of these units even when they have had previous unsuccessful work attempted on them. My feedback on ebay speaks for itself. I tried to explain this to Mr Obrien however some people will not understand and expect you to do a miracle. I did not charge him and gave him a free evaluation of his unit and explained that I would need payment of $6.50 for the return shipping as I was not able to repair it. He refused and there it sat on my desk for months.

Thanks,
Eddie

jonesin 02-14-2012 07:50 AM

From a business point of view, you'd have been better off ignoring this and letting it die. Especially when you're not a registered vendor here, therefore have zero grounds to be advertising for yourself or your business.

Most especially when it is a thread 5 years old, bumped 2 years ago.

petriej 02-14-2012 10:37 AM

Yea.

I've repaired 2 units replacing the capacitor, but they both showed the same, appropriate symptoms for that flaw. Not sure about this other guy who resurrected a nearly 2 year old gap on this thread.

ryder23 02-14-2012 11:02 AM

I think it is hit and miss fix with replacing the cap. The cap maybe not the only component that can fail. I have replaced mine and the symptoms are still there but overall it is on more frequent than off --improved after cap swap!. For the cost of eBay repairman are charging, I recommend DIY and buy some equipment if you don't have it. It's really not so hard --perhaps some youtube video on a soldering tutorial will help before starting.

petriej 02-14-2012 11:11 AM

The first time it happened, I had to do something. It was summer in VA, and when the Climate Control unit was not working, it left the floor vents on full blast heat. I drove through Charlottesville on Rt. 29 business and hit all 18 stoplights in 114*F heat, with the heat on! I swear I lost 3 lbs in sweat that day.

I agree the cap is just one failure point, but after the swap the problem never came back so I considered it solved. If it wasn't fixed, I was just going to replace it. I think they're like $250 new or something...


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