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-   -   Fidelity Extended Warranty (http://www.bimmerfest.com/forums/showthread.php?t=612780)

bigdgpa 04-06-2012 12:39 PM

Fidelity Extended Warranty
 
Does anyone have any experience with Fidelity Warranty. I just got this quote for the Platinum coverage which pretty much covers evertything, but i just don't want to commit to a service that's gonna give me the run around.

3 years from purchase or 36,000 miles 2,449.00

4 years from purchase or 48,000 miles 2,927.00

ldeneault@auto-pom.com 04-23-2012 01:00 PM

autoPOM! Extended Coverage - A+ Rated
 
Quote:

Originally Posted by bigdgpa (Post 6754392)
Does anyone have any experience with Fidelity Warranty. I just got this quote for the Platinum coverage which pretty much covers evertything, but i just don't want to commit to a service that's gonna give me the run around.

3 years from purchase or 36,000 miles 2,449.00

4 years from purchase or 48,000 miles 2,927.00

Hello, My name is Lisa, I'm with autoPOM! We represent Mercury Select and we are A+ rated with the BBB and A.M. Best. Mercury is one of the oldest providers of extended coverage in the industry and has been providing peace of mind to BMW owners since the 1970's. If you search 'autopom' in this forum, you will find other satisfied BMW owners that have purchased our coverage.

I would be more than happy to offer you a quote. Please advise your purchase date, state in which you reside, mileage, model, 2 or 4WD, Turbo? My contact information is:

ldeneault@auto-pom.com
www.autopom.com
(800) 724-8141 Ext 3

SonHa 04-23-2012 03:18 PM

I have Fidelity Platinum insurance policy on my 645ci. So far I claimed total 4 instances. They are prompt and paid all bills well after deductible. Strongly recommend Fidelity

bigdgpa 04-24-2012 08:38 AM

Thanks for the info :thumbup:

Sent from my PC36100 using Bimmer App

TopDownInFL 04-24-2012 09:42 AM

Quote:

Originally Posted by bigdgpa (Post 6791482)
Thanks for the info :thumbup:

Sent from my PC36100 using Bimmer App

Be careful - that was from a user with a single post and no history on this site. Do a search on the topic - it's been discussed before.

bigdgpa 04-25-2012 03:01 PM

Damn you are right, could be someone affiliated with Fidelity. Good looking out!

TopDownInFL 04-25-2012 05:55 PM

Not saying its a shill, just wanting you to get more opinions than just one.

MADBMWX3 04-25-2012 06:06 PM

Good catch on the one-post wonder

Hossy 04-26-2012 06:42 AM

Either way, if that quote you mentioned is for even halfway decent coverage, that is INCREDIBLY inexpensive on an m6!

Bk650 04-26-2012 09:40 AM

when i was looking at aftermarket insurances i got quoted 4800 for a 650 so i would think an m6 would be considerably higher... Read the fine print man. let us know what u find im thinking m6 as well for my next vehicle and if they are giving platinum cov for 3k that would be a great help

bigdgpa 04-27-2012 05:01 PM

Got this link from another board and I guess the answer is run don't walk away from Fidelity!

http://www.consumeraffairs.com/auto_.../fidelity.html

Sent from my PC36100 using Bimmer App

bigdgpa 04-27-2012 05:10 PM

Anynody with experience with
Zurich?
Sent from my PC36100 using Bimmer App

castercorey 04-30-2012 06:56 AM

I've heard that Zurich and AUL are good warranty companies. I have a big claim with my extended warranty company (Endurance) and I will update you on the outcome and weather or not they stand by their warranty.

dalekressin 04-30-2012 07:22 AM

I just discussed a car available at an independent used highline car dealership. I asked if a CPO was able to be arranged and of course, not without the sale to a dealership first. They quickly offered me Fidelity Extended Warranty as it is far lower cost and covers everything. I quickly said no thanks to the warranty and the car. There are many choices out there.

bigdgpa 04-30-2012 07:06 PM

Good choice! I can't believe with all the complaints out there that dealerships continue to offer Fidelity as an option. :eek:

colink 11-24-2012 08:27 PM

Fidelity
 
I recently bought a 2004 645ci convertible with just 7000 miles from a seller in another state. The local BMW dealer has offered me an extended warranty for 7 years or 70,000 miles, platinum coverage from Fidelity for $2,370, $100 deductible. I understand it is cheap because of the exceptionally low current mileage.
Most of the negative coverage I have seen relates to dissatisfaction with the original terms of the contract. (for example wear and tear items, ball joints etc., coverage no longer valid after 50,000 miles)
Does anyone have bad experience not as a result of the above? They do have an A+ rating from BBB.
I am looking for a long term, low mileage warranty.

osbornes26 11-24-2012 08:57 PM

I did autopom and they recently saved me about 3k. I didnt even have to make a call after the first one. The bmw dealership loaned me a 5 series and 2 weeks later my dynamic drive was fixed, they gave me a new computer for my navigation, and more. Wont turn back Mercury through autopom is the best.

mr29 11-24-2012 08:59 PM

ill have to write this down

Sent from my XT557 using Bimmer App

normancruzer 11-25-2012 07:54 AM

Good news on the Mercury policy. I bought a Mercury policy through Autopom in July.

reytran 11-25-2012 09:25 PM

I think because you have an M6. AutoPom doesn't have cover for M6. I used to contact them about this before. There is chance if you already have 5 star warranty then it might be able to extend (one of my friend get his cover extended one more time before the first one out). I have not find an aftermarket warranty for M6 (unless you are still low miles and under factory coverage).

Fidelity is really bad imo, my friend uses it for his X6 and they process claim super slow. However, if there is no choice then it's still better than nothing.

tampamark 11-26-2012 06:38 PM

I don't have any experience with aftermarket warranties, however the Fidelity Warranty is well reviewed on the m5board. Like Reytran says, while they may pay slow the M6 has limited warranty options. That board has many discussions and threads regarding aftermarket warranty options.

http://www.m5board.com/vbulletin/e63...arranty-3.html

The M6 has a unique set of issues because of the failure rate on the SMG pump system and how this affects coverage. Sure, some 6ers do have SMG, but the majority of the M6's are SMG with a small percentage being manual.

colink 11-26-2012 07:10 PM

Thank you Tampamark. The thread you linked to agreed with my own evaluation of the FWS contract. I am going to continue to search that forum for any experience of actual warranty claims.

colink 11-26-2012 07:46 PM

Here is another interesting thread about FWS: http://www.m5board.com/vbulletin/e60...-services.html

reytran 11-26-2012 08:05 PM

I did a quick search online and found this and it covers M6

http://bmw.endurancenow.com/?cm_mmc=126-_-1-_-50034

Hope it's help. Never heard anyone mention about this.

@Colink: that's what I mean by the claiming process is really slow. If you're not the one with M6, just go with 5stars or AutoPom. Easier choice. I think most of the dealer accept 5stars warranty as their own CPO one. Drop and go style.

tampamark 11-26-2012 08:21 PM

Quote:

Originally Posted by colink (Post 7215878)
Here is another interesting thread about FWS: http://www.m5board.com/vbulletin/e60...-services.html

I have read about a company called NAC Extended Warranty that also covers the M6, but in threads on the M board there were issues with the SMG pump coverage. Something about how they tried to categorize it as a clutch plate issue and dis-allowed a claim. The folks who had the Fidelity had no issue with coverage. If you have a regular 6 your options are much broader, Autopom seems to be well reviewed. There is a lot to read on this board about our alternatives.

I have an aftermarket Wheel Hazard program, it took almost two weeks to get my approval for the replacement of two rims and tires. Sure it was a pain and a bit frustrating during the wait, but in the end I had $2200 worth of replacements to reward my patience. Having a dealer loaner made that a much easier pill to swallow, so I guess if Fidelity is slow on the claim approval and you don't have a loaner it would be exponentially more frustrating.

Quote:

Originally Posted by reytran (Post 7215908)
I did a quick search online and found this and it covers M6

http://bmw.endurancenow.com/?cm_mmc=126-_-1-_-50034

Hope it's help. Never heard anyone mention about this.

@Colink: that's what I mean by the claiming process is really slow. If you're not the one with M6, just go with 5stars or AutoPom. Easier choice. I think most of the dealer accept 5stars warranty as their own CPO one. Drop and go style.

Endurance has been discussed before, there are other threads I believe, but this is one I recalled. I am not 100% certain that the issues brought up were all the fault of Endurance, but worth a read.

http://www.bimmerfest.com/forums/sho...ight=endurance


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