Bimmerfest - BMW Forums

Bimmerfest - BMW Forums (http://www.bimmerfest.com/forums/index.php)
-   Performance Center Delivery (http://www.bimmerfest.com/forums/forumdisplay.php?f=136)
-   -   PCD Question (http://www.bimmerfest.com/forums/showthread.php?t=634954)

bmwf30 07-23-2012 08:44 PM

PCD Question
 
Hi guys,
I planned to do PCD on my new 335i xdrive thats on order. My CA looks like hes not used to doing PCDs and told me the last one he did was sometime ago. I had some questions regarding this that I am hoping you guys could help me figure out.

1. I am planning to finance through a Credit Union. When is the balance due at the dealership? Is it after I pick up my car or will all financial transactions have to be finalized before the PCD?
2. I have a trade-in. For those of you who did a PCD and had a trade-in, did you have to leave the trade with the dealer before you went and picked up your car at PCD?
3. When you get your car at the dealer and for whatever reason you are not satisfied with it, you can refuse delivery. Can you do the same at the PCD? How do you address damages, problems/issues that you notice upon delivery at PCD?
4. How does the inspection/emission sticker get affixed? Most drivers are from out of state so is there a grace period on this? How about the license plate? Temp license plates?

Apologies if some of these have been answered already. If it has, a link to the thread would be helpful. Thanks in advance.

JimD1 07-24-2012 05:36 AM

I didn't have a trade-in but I think you will need to complete that transaction at your dealer before PCD. I had to pay for my car at the dealer several weeks before PCD. Getting the timing of the PCD seems to be something the CAs are not all up on - mine seemed to struggle too. You might try searching posts by Jonathan (aka "I-Won-Today") who works at the PC, I think he explains when a time can be set and did it fairly recently. Look at post 2 in this thread for scheduling information:

http://www.bimmerfest.com/forums/sho...ight=won+today

If there is a major issue with the car, I think you'd have to work that out with the dealer too. The performance center touched up a very small chip in my paint as I waited, however. It took close to an hour but saved me a trip to the dealer. They have a full shop at the PC and train dealer workers so if you find something they can fix and you're willing to wait, they will try to take care of it.

Your CA should arrange for your tag and other registration materials to be sent to the PC and they will put it on your car. They do not attach the license plate(s) until you are there, however. So if you don't want the front drilled and bring a different mount they can take care of it (SC does not have a front tag). I think I ended up carrying my tag up there because the CA messed up and didn't get it in time for it to be shipped (or he had it shipped to the dealership and didn't feel like shipping it to the PC). I think the PC can put on a temporary tag if your CA really messes up.

Jim

bmwf30 07-24-2012 06:17 AM

Thanks Jim. I think you guided me to the right direction and provided some answers I was looking for.

I-Won-Today 07-24-2012 06:37 AM

Responded to your other post before I saw this one. Below is what I could answer...

1. I am planning to finance through a Credit Union. When is the balance due at the dealership? Is it after I pick up my car or will all financial transactions have to be finalized before the PCD?

Depends on the dealer and what they require. It will have to be paid for prior to PCD as they will have to send us a copy of the bill of sale and authorization for us to release the vehicle to you (meaning they have been paid in full). We start asking for the paperwork about 1 week out, but depending on your location to the dealer and how the finance approval is being handled, the dealer may require it earlier to ensure the funds are received prior to your delivery date.

2. I have a trade-in. Will I have to leave the trade with the dealer before I come and pick up my car at PCD?

Once again, up to the dealer. I could only imagine they will need the trade when the finance is completed.

3. When you get your car at the dealer and for whatever reason you are not satisfied with it, you can refuse delivery. Can you do the same at the PCD? How do you address damages, problems/issues that you notice upon delivery at PCD?

You can refuse delivery if you choose, but you will need to talk with your dealer while here regarding the reasoning. If there is an ordering issue (i.e. wrong trim was ordered by the dealer), you will need to first discuss the issue with your CA to see if it is something they can correct. We will help handle any cosmetic issues if discovered.

4. How does the inspection/emission sticker get affixed? Most drivers are from out of state so is there a grace period on this? How about the license plate? Temp license plates?

Another dealer question. Obviously we cannot issue inspection stickers for another state, and SC has no inspection needed. If your dealer gives you the sticker to bring with you, you can place it where needed. Otherwise you'll need to have the vehicle inspected upon your return home.

Your dealer should also issue you a license plate or temp tag. Should they encounter a situation in which there state will not allow them to issue a temp tag, they can contact us to see if we can issue one. Most states now have the capability to allow dealers to issue temporary tags for in and out of state residents.


All times are GMT -7. The time now is 05:47 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
© 2001-2011 performanceIX, Inc. All Rights Reserved .: guidelines .:. privacy .:. terms