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-   -   rust on roof rails not covered ?! (runt) (http://www.bimmerfest.com/forums/showthread.php?t=651371)

chris609 10-12-2012 06:41 AM

rust on roof rails not covered ?! (runt)
 
After 18 months of ownership (lease) and 20K kms on the odo of my 2011 X5 I noticed a "bubble" on the driver side of the black roofrail about 1 inch round.While at the dealer for oil change I pointed out the problem to them and they took several pictures of the rails and I was told that they would be send to BMW along with a report of the problem. A few weeks went by so I called back to find out when they would fix the problem as the bubble was getting bigger only to be told that BMW doesn't cover the rail rust as they are considered "accesories" and not part of the body to be covered under the rust warranty !!!! When I "strongly objected" to their answer I was told that desicions regarding warranty repairs come from the BMW (Canada ?) head office and the dealer has to comply !! Thank God it's a lease and it will not be my problem a year from now - I made sure the whole "fiasco" is docymented and in my and their files - but had I paid 70K+ for that car it would be very upsetting ! Maybe it's time to look at MB !!

AutoUnion 10-13-2012 08:27 AM

Pics?

ard 10-13-2012 09:33 AM

Did YOU read the warranty? Do YOU have a legal basis for disagreeing with their 'decision'?

I'd object on the grounds that this failed under the regular 4 year 'defect' warranty and NOT under the 'rust warranty'. It isnt rust. It is a mfg defect- they failed to fully coat the metal, there was some porosity, the metal has corroded.

Who gives an F, its a rental. Is it worth the hassle for you? I'd write a demand letter to BMW, citing the warranty language and the law- but prolly take it no further.

A

Rickm5X3 10-14-2012 01:47 PM

Quote:

Originally Posted by ard (Post 7131667)
Who gives an F, its a rental. Is it worth the hassle for you? I'd write a demand letter to BMW, citing the warranty language and the law- but prolly take it no further.

A

+1, although it is good that OP documented the defect, as the dealer may try to put him on the hook for damage beyond normal "wear and tear" at lease termination.

As a side note, don't lose sleep on this one - if I had a lease I wouldn't even be washing the damn thing! Enjoy that couldn't care less approach that all rental car drivers should embrace!

Marwan 10-14-2012 02:58 PM

Quote:

Originally Posted by Rickm5X3 (Post 7133699)
... if I had a lease I wouldn't even be washing the damn thing! Enjoy that couldn't care less approach that all rental car drivers should embrace!

Oh man, you couldn't have said it any better. I used to be OCD with the cars I owned and kept them squeaking clean... and then I started leasing and my cars are now lucky if they see the car wash once or twice a year (that's what rain is for, isn't it?)!!! Nothing cures car OCD like leasing.

Rickm5X3 10-14-2012 03:08 PM

Quote:

Originally Posted by Marwan (Post 7133787)
Oh man, you couldn't have said it any better. I used to be OCD with the cars I owned and kept them squeaking clean... and then I started leasing and my cars are now lucky if they see the car wash once or twice a year (that's what rain is for, isn't it?)!!! Nothing cures car OCD like leasing.

Enjoy your freedom! Those hours spent with your favorite wax and q-tips. You never get them back. LOL. I made a bit of peace when I unloaded my M5, and the E53 is my first foray into how the average Joe treats cars (only deals with issues that arise and washes car when he can't see out of the side windows. Liberating.


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