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-   -   Help! Rear Ended at 955 Miles: No Air Bags? (http://www.bimmerfest.com/forums/showthread.php?t=658865)

SweetX3 11-18-2012 09:21 AM

Help! Rear Ended at 955 Miles: No Air Bags?
 
I have been the happiest little X3 owner ever - my very first brand new car ever and worth waiting a lifetime for! - and all was dreamy until a big old Suburban plowed into me. No one was hurt in this incident, which is the most important, but that said, I had a mere 955 miles on my sweet little X3 and am completely gutted by the damage she sustained. :cry:

I had been at a stop behind a big sister X5 so was smushed. The X5 had a small crack in the back; the Suburban behind me had a wrecked front end, parts and fluids all over the place, and had to be towed. My sweetie's hood is warped, the front license plate gone and bumper all mashed, and the back is a proper mess. Since she turned on (brave X3!), I took a chance and drove the 5 miles back to my garage because I was just before the Triborough Bridge into Manhattan at 6:30PM on Friday night and figured I'd still be waiting for a tow and messing up traffic.

Even though we were thrown pretty hard forward, the air bags never went off. I got an error message that my safety restraint system had malfunctioned; a system check showed that to be the case for both the driver and passenger restraint, but nothing else. Shouldn't the air bags have gone off?

Is it unrealistic to want a new X3? When someone would borrow my last car (a 1993 740i I inherited in 1997), I always knew everything that was suddenly wrong afterwards. This car is too new to me for me know what's different or wrong and I just don't want a repaired car, I want the perfect, pristine one I had owned for a mere month. I was thinking I would take it back to my BMW dealer as they have a body shop and have the adjuster go there: is this a good idea? I have great insurance but it's going to be the Suburban's insurance at issue - I don't know if it hurts or helps that it was a commercial T&LC vehicle.

Advice, suggestions, guidance would be much appreciated! I thank this forum for all the wisdom I gathered up when making the purchase (including rate shopping the extended warranty - Dan Dutton really does have the best pricing!).

docal97 11-18-2012 01:44 PM

Quote:

Originally Posted by SweetX3 (Post 7201336)
I have been the happiest little X3 owner ever - my very first brand new car ever and worth waiting a lifetime for! - and all was dreamy until a big old Suburban plowed into me. No one was hurt in this incident, which is the most important, but that said, I had a mere 955 miles on my sweet little X3 and am completely gutted by the damage she sustained. :cry:

I had been at a stop behind a big sister X5 so was smushed. The X5 had a small crack in the back; the Suburban behind me had a wrecked front end, parts and fluids all over the place, and had to be towed. My sweetie's hood is warped, the front license plate gone and bumper all mashed, and the back is a proper mess. Since she turned on (brave X3!), I took a chance and drove the 5 miles back to my garage because I was just before the Triborough Bridge into Manhattan at 6:30PM on Friday night and figured I'd still be waiting for a tow and messing up traffic.

Even though we were thrown pretty hard forward, the air bags never went off. I got an error message that my safety restraint system had malfunctioned; a system check showed that to be the case for both the driver and passenger restraint, but nothing else. Shouldn't the air bags have gone off?

Is it unrealistic to want a new X3? When someone would borrow my last car (a 1993 740i I inherited in 1997), I always knew everything that was suddenly wrong afterwards. This car is too new to me for me know what's different or wrong and I just don't want a repaired car, I want the perfect, pristine one I had owned for a mere month. I was thinking I would take it back to my BMW dealer as they have a body shop and have the adjuster go there: is this a good idea? I have great insurance but it's going to be the Suburban's insurance at issue - I don't know if it hurts or helps that it was a commercial T&LC vehicle.

Advice, suggestions, guidance would be much appreciated! I thank this forum for all the wisdom I gathered up when making the purchase (including rate shopping the extended warranty - Dan Dutton really does have the best pricing!).

Wow, what a shame. But you are right, the most important thing is that there were no serious injuries.

I had a similar accident w/ my old x3, where the truck was rear-ended. I had the repairs done by the local BMW auto body shop. I thought they did a fantastic job w/ the repair. They repaired the truck w/ authentic BMW parts and returned it to me no different than the day that I took it off the lot. I had it for an additional 2 years and had no issues w/ it related to the accident.

I am not sure they are going to give you a new vehicle unless the insurance company feels that they x3 is 'totaled', and this would be unlikely considering how new the truck is and how much residual value that it has, but this is obviously based on how much damage your x3 sustained.

Good luck. Keep the forum updated w/ how things progress.

SweetX3 11-18-2012 02:28 PM

Thanks for the reply, Docal97. I was hoping it would help that the car is brand spankin' new but I suspect you are right about repair over replacement so I have read up on the boards about DV and the dreaded carfax report; any idea what the deal is in NY with DV?

snowboardjoe 11-18-2012 09:35 PM

As for the air bags not getting triggered, that is not unusual for them not to deploy in a REAR collision. The forward force was likely not enough for the computer to consider the incident serious enough to deploy (as it should since there is the possibility of injury from air bag deployment).

Clearly, you will need everything throughly checked out. Getting errors about the restraint system definitely warrants investigation and an explanation. Sounds like all of the safety feature did their job, but don't know why that would trigger an error.

NoI4plz 11-18-2012 10:15 PM

Your safe, thats the most important part.

As for the vehicle, check for every single part, since it seems as though you may have some frame damage ($$$). However as long as your health is in the best condition possible after an accident, then the safety systems are doing their job. However again make sure you get the vehicle checked out from a certified BMW dealer or collision specialist.

SweetX3 11-19-2012 06:47 AM

Thanks so much for the wisdom! Good to know the air bags are not necessarily faulty.

The dealer I bought from has a body shop, but is about 45 miles out of town; I'd rather use them because no one in their right mind gets service from Manhattan BMW (pun intended). I was thinking of asking to have the car flatbedded to Spring Valley, rather than driving it up there goodness knows what could be wrong with the car. Overly skittish of me? My daughter took photos, will post them when her teenage self gets them to me.

SARAFIL 11-19-2012 06:51 AM

Not sure what caused the error message, but imagine it could be from something like the seatbelts locking up when you were hit. It likely wasn't saying that they malfunctioned during the accident, but that they need to be repaired now.

pmacd55 11-19-2012 12:04 PM

Glad you weren't hurt. I have a 2 month old X3 and would be extremely bummed if that happened to me, I feel your pain. I was rear ended in my old (2009) X3 last year and it was repaired to perfection by my local BMW dealer. The damage not as bad as yours but they did a great job.

I also got T-boned while in a new Toyota 3 years ago. the car was very close to totaled but the insurance company wouldn't move on extra 2 grand to completely total it. It took 2 months to repair and was never the same. I don't know what the NY laws are but in my state if its the other guys fault you can (or have your ins) go thru the other guys insurance company. I also found pretty early on that insurance companies are scared to death of lawyers and doctors.

AutoUnion 11-19-2012 04:04 PM

Pics?

Glad you're safe, but you're probably not getting a new car unless it can be totaled by the insurance. I know how you feel though OP. I got my VW TDI a couple years ago (after waiting 13 months on the wait list) and 3 days after, some idiot backed into me in a parking lot. $2k damage

slambmw 11-21-2012 08:29 AM

I've had various cars stolen, rear ended, badly vandalized, side swiped and only once did the insurance allow a complete replacement after the car was smashed into a wall and set on fire to destroy evidence from a robbery. If the vehicle is drivable, insurance is likely to repair the car.

You should always return to a BMW dealership for the repair to guarantee the warranty and protection from future problems.

As for going forward, the car should be OK except for possible rust problems of the damaged areas and depreciation. Your car VIN identifies repair costs, irrespective of the fault. So you will lose $$$ on a future trade-in.

Hope this helps and glad your story has a happy ending without injury.

SweetX3 12-11-2012 02:08 PM

Success!
 
Got my repair estimate: $26,000. Gulp. Called my dealer and asked what I would get on a trade in AFTER spending the $26,000 to repair. Answer? $31,000. For reals. Which to my mind meant my car is currently worth $5,000, not the $53,000 I paid less $26,000 in damage. Who would pour 26 large into that?

So I forwarded the dealer's email to my insurer and called to plead my case and lay out my math; they reassessed and called it totalled. :D I will get the entire $53,000 back in a check as I had value added rider to my insurance policy (go Fireman's Fund).

Happy ending. Ordering another X3 tomorrow! Now I am wondering if I should get the more comfortable seat....the only things I missed from my 1993 740i were the super comfy seat and the less tippy feeling when swiftly changing lanes to zip through traffic (yes I am one of those drivers).

scubapup 12-11-2012 04:31 PM

Nice! Good to see a happy ending.

lbjgh 12-11-2012 04:41 PM

Woohoo! I'm very happy for ya.


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