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-   -   Production Video Question (http://www.bimmerfest.com/forums/showthread.php?t=665276)

Red08X3 12-21-2012 07:19 AM

Production Video Question
 
Hey guys. I am picking up my X3 today (14 days after production started FYI) and wondered about the video. I haven't gotten an email, but under the digital library tab on mybmw.com there is a drawing of my car and a note saying watch your personal video but no link (just a wallpaper download tab). Did you guys have a link?

noka 12-21-2012 07:52 AM

Quote:

Originally Posted by Red08X3 (Post 7263478)
Hey guys. I am picking up my X3 today (14 days after production started FYI) and wondered about the video. I haven't gotten an email, but under the digital library tab on mybmw.com there is a drawing of my car and a note saying watch your personal video but no link (just a wallpaper download tab). Did you guys have a link?

Similar posts have indicated that patience is required,... it will come.:)

Bmwlvr60 12-21-2012 09:30 AM

X3 delivered last Saturday, still waiting for video.

GimpyMcFarlan 12-22-2012 05:53 AM

It took about a week for the video of my X3 to show up. BMW sent me an email when it was posted.

Bmwlvr60 12-28-2012 08:27 PM

Quote:

Originally Posted by Bmwlvr60 (Post 7263792)
X3 delivered last Saturday, still waiting for video.

Received email a couple days ago advising video was ready- it actually wasn't ready until today. About 1 month after placing order and 2 weeks after delivery. It's okay- 90% of the approximate 4 minute video is canned, then they showed my car's sunroof being installed by the robot, later in the video the windshield robotic installation and at the very end my SAV touching the ground for the first time and moving on it's own. Again, a bit enjoyable but maybe not what you're expecting.

MonaLisa 04-12-2013 11:39 AM

Just bought a 2011 CPO, can I get a link to the build video for the car or can only the original purchaser?

Liverman 04-12-2013 11:55 AM

I have some bad news. When my advisor called yesterday to tell us that our vehicle had entered production he also informed us that individual production videos at the Spartanburg plant had been discontinued as of 1 April 2013.

I did not talk with him personally, so I did not have a chance to ask him if it was just the X3 line or all Spartanburg and if it was permanent or just temporary.

It might be temporary because Spartanburg is undergoing a re-tooling soon for the new F-series X5 and expansion to add the X4: (https://www.bmwusfactory.com/bmw_art...plant-in-2012/).

bmw5dm3 04-12-2013 11:57 AM

Quote:

Originally Posted by Liverman (Post 7513771)
I have some bad news. When my advisor called yesterday to tell us that our vehicle had entered production he also informed us that individual production videos at the Spartanburg plant had been discontinued as of 1 April 2013.

I did not talk with him personally, so I did not have a chance to ask him if it was just the X3 line or all Spartanburg and if it was permanent or just temporary.

It might be temporary because Spartanburg is undergoing a re-tooling soon for the new F-series X5 and expansion to add the X4: (https://www.bmwusfactory.com/bmw_art...plant-in-2012/).

Here is the email I received this morning from BMW Customer Relations,
------------------------------------------------------------------------------------

Dear XXXXXXXXX,

Thank you for contacting BMW of North America, LLC regarding your 2014 BMW X3. Congratulations on your new BMW purchase.

Unfortunately, the X3 production video program has been discontinued. We apologize for any disappointment this causes.

The BMW Customer Relations and Services Department is available Monday through Friday from 9:00 A.M. to 9:00 P.M., Eastern Time. You can reach us at 1-800-831-1117.

Sincerely,

xxxxxxxxxx

Customer Relations and Services
Representative
------------------------------------------------------------------------------------


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