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hufington 12-27-2012 07:34 PM

Tracking the order
 
I just placed an order for a 2013 535i space gray/cinnamon. The dealer gave me the production number. However, when I sign in to bmwusa website there is a 535i xdrive which is black on black. I did not order an xdrive and the car that ordered is not black. When mentioned, the dealer says that it is normal and BMW does that for security purposes. Is this true? Anyone experienced anything similar?
Thanks.

marsb007 12-27-2012 07:52 PM

Quote:

Originally Posted by hufington (Post 7274578)
I just placed an order for a 2013 535i space gray/ cinnamon. The dealer gave me the production number. however, when I sign in to bmwusa there is 535i xdrive which is black on black. I did not order an xdrive and the car that ordered is not black. When mentioned, the dealer says that it is normal and BMW does that for security purposes. Is this true? Anyone experienced anything similar?
Thanks.

They probably used one of their allocation units and reconfigured it... Until the production of the car starts, it'll likely show that way (or at least for a few days). It should switch to the right car, and right color once the production starts.

Mine did the same (showed as Black/Black), and then suddenly switched to Imperial Blue/Oyster (which I actually did order). Even then, there may be little things here and there which are not 100% accurate. The best thing to look at for accuracy is the printout from the dealer showing all options on the vehicle...

hufington 12-27-2012 08:03 PM

Cool. Nice to know. I am a little paranoid when it comes to the car dealers. Thanks.

markl53 12-27-2012 09:03 PM

Quote:

Originally Posted by marsb007 (Post 7274615)
They probably used one of their allocation units and reconfigured it... Until the production of the car starts, it'll likely show that way (or at least for a few days). It should switch to the right car, and right color once the production starts.

Mine did the same (showed as Black/Black), and then suddenly switched to Imperial Blue/Oyster (which I actually did order). Even then, there may be little things here and there which are not 100% accurate. The best thing to look at for accuracy is the printout from the dealer showing all options on the vehicle...

+1. It has nothing to do with "security". And, ask your dealer to email you weekly updates from their internal system -- that will give you the most up to date information about the progress of your car, much more timely than the BMW website or phone status line. They know exactly where your car is each step of the way, eventually the ship it got on, etc. There is absolutely no mystery about it, and don't accept any BS answers from your SA.

hufington 12-27-2012 09:46 PM

Quote:

Originally Posted by markl53 (Post 7274728)
+1. It has nothing to do with "security". And, ask your dealer to email you weekly updates from their internal system -- that will give you the most up to date information about the progress of your car, much more timely than the BMW website or phone status line. They know exactly where your car is each step of the way, eventually the ship it got on, etc. There is absolutely no mystery about it, and don't accept any BS answers from your SA.

Will do. I was under the false impression that their online system is accurate and up to date all the time, since they have been bragging about that all the time. I gave them the benefit of the doubt. Thanks.

hufington 12-28-2012 09:01 AM

I asked them to send me updates and they said they'll do but at their incompetence level, I highly doubt it.

B00TS 12-28-2012 09:15 AM

This should provide more than enough info to help you track :)
http://www.bmwblog.com/2009/07/14/ho...d-to-delivery/

markl53 12-28-2012 09:19 AM

3 Attachment(s)
Quote:

Originally Posted by hufington (Post 7275394)
I asked them to send me updates and they said they'll do but at their incompetence level, I highly doubt it.

Cool. Here are some examples of the status reports I got when waiting for my car to be built...

hufington 12-28-2012 09:35 AM

Quote:

Originally Posted by markl53 (Post 7275425)
Cool. Here are some examples of the status reports I got when waiting for my car to be built...

Those are much better than the online tracking crap. Thanks for informing me so that I'll be on them to get all info available.

hufington 12-28-2012 09:36 AM

Quote:

Originally Posted by B00TS (Post 7275419)
This should provide more than enough info to help you track :)
http://www.bmwblog.com/2009/07/14/ho...d-to-delivery/

Thanks for the link. The deciphering of the VIN is very helpful. No one seems to know at the dealership where the 5-Series are being assembled.

BMW_F1 12-28-2012 09:53 AM

Quote:

Originally Posted by hufington (Post 7275450)
Thanks for the link. The deciphering of the VIN is very helpful. No one seems to know at the dealership where the 5-Series are being assembled.

Not sure if you already found out, but the F10 is assembled at BMW-Werk Dingolfing.

hufington 12-28-2012 10:04 AM

Quote:

Originally Posted by BMW_F1 (Post 7275472)
Not sure if you already found out, but the F10 is assembled at BMW-Werk Dingolfing.

Thank you. Nice to know that it is being assembled in Germany. I lived in Munich for 2 years back in the days and I know exactly where the BMW plant is located.

Brooks Was Here 01-25-2013 09:01 AM

How many weeks did it take to receive your car Hufington?

The dealer initially told me 8 weeks and then reduced it to 6 weeks. Just curious if you received yours close to the time frame they gave.

hufington 01-25-2013 10:35 AM

Quote:

Originally Posted by Brooks Was Here (Post 7337283)
How many weeks did it take to receive your car Hufington?

The dealer initially told me 8 weeks and then reduced it to 6 weeks. Just curious if you received yours close to the time frame they gave.

I am still waiting.:cry:
It has been exactly 4 weeks since I've ordered and as of today, BMW told me that the car is in the paintshop and the production date is Jan 29 in their system. The rep told me that they have received a much higher number of orders by the end of December in comparison to other months and it may take longer to have the car delivered than the initial 6-8 weeks that I have been told by the dealer.

rparik01 01-25-2013 11:38 AM

Hang in there, I'm still waiting for mine too. Put my order in on Dec. 22nd, received a production number on Jan. 5th, production started on the 9th and completed on the 17th. But as of now it is at the port of exit. Hoping for notification that it has been loaded, but haven't heard anything as of yet. I ordered through Bloomfield BMW, what about you?

hufington 01-25-2013 12:38 PM

Quote:

Originally Posted by rparik01 (Post 7337666)
Hang in there, I'm still waiting for mine too. Put my order in on Dec. 22nd, received a production number on Jan. 5th, production started on the 9th and completed on the 17th. But as of now it is at the port of exit. Hoping for notification that it has been loaded, but haven't heard anything as of yet. I ordered through Bloomfield BMW, what about you?

I ordered thru Bloomfield as well. Received the prod # on 12/27. Bloomfield does not know anything and the online system shows another vehicle saying the order is documented. The BMW phoneline told me that the prod date is 1/29 and the car is in the paintshop as of today. They wouldn't tell me how long it takes from the end of prod to the dealer.

DieselNY 01-25-2013 03:48 PM

My car has been I processing for over 3 weeks and has not started production yet. My CA told me the plant closes for a few weeks during late Dec and early Jan. So it's going into production in about a week.

Sent from my SCH-I535 using Bimmer App

Gurud 01-25-2013 05:59 PM

Quote:

Originally Posted by DieselNY (Post 7338269)
My car has been I processing for over 3 weeks and has not started production yet. My CA told me the plant closes for a few weeks during late Dec and early Jan. So it's going into production in about a week.

Same here....

hufington 01-25-2013 06:14 PM

Quote:

Originally Posted by Gurud (Post 7338534)
Same here....

Looks like it's taking a little longer than usual. No problem as long as they do a decent job assembling our cars:)

rparik01 02-01-2013 07:00 AM

Confirmed with the W&W site that my car is on the "BOHEME." The info. was updated after one day of being on the vessel; needless to say, but the mybmw site hasn't been updated.

Elmanzah 02-01-2013 07:08 AM

Here is the status on my car. I made my deposit on the 22nd of January.

Scheduled For or In Production

150 Production started (1/23/2013)
151 Entry body shop/serial # assgn. (1/29/2013)
152 Entry paint shop (1/29/2013)
153 Entry assembly (1/30/2013)
154 Assembly (1/31/2013)
155 Assembly finish/quality check (1/31/2013)

Produced, Not shipped

160 Vehicle handover to Sales (1/31/2013)
181 Handover to distribution (1/31/2013)
182 Handover to carrier/load assignment (1/31/2013)

hufington 02-01-2013 08:06 AM

Quote:

Originally Posted by rparik01 (Post 7352555)
Confirmed with the W&W site that my car is on the "BOHEME." The info. was updated after one day of being on the vessel; needless to say, but the mybmw site hasn't been updated.


Great.
Mine is at the port waiting to be loaded. Don't know what ship it will be on but probably the same one as yours.

Brooks Was Here 02-01-2013 08:06 AM

Quote:

Originally Posted by Elmanzah (Post 7352568)
Here is the status on my car. I made my deposit on the 22nd of January.

Scheduled For or In Production

150 Production started (1/23/2013)
151 Entry body shop/serial # assgn. (1/29/2013)
152 Entry paint shop (1/29/2013)
153 Entry assembly (1/30/2013)
154 Assembly (1/31/2013)
155 Assembly finish/quality check (1/31/2013)

Produced, Not shipped

160 Vehicle handover to Sales (1/31/2013)
181 Handover to distribution (1/31/2013)
182 Handover to carrier/load assignment (1/31/2013)


How/where did you get such detailed progress??

rparik01 02-01-2013 08:11 AM

Quote:

Originally Posted by hufington (Post 7352689)
Great.
Mine is at the port waiting to be loaded. Don't know what ship it will be on but probably the same one as yours.

If it is on the "Boheme" I'd imagine you can get confirmation from the W&W site as I did and maybe I"ll see you at Bloomfield. The Boheme is already at its first stop in Zeebrugge. (I need the weekend, so I'm not at a computer watching this.)

Otherwise it looks like it will be on the "Manon" leaving on 2/5 and arriving on 2/21.

cordoor 02-01-2013 08:22 AM

Quote:

Originally Posted by rparik01 (Post 7352555)
Confirmed with the W&W site that my car is on the "BOHEME."

Sweet! Mine is just a few days ahead of yours on the Figaro. I was watching the Boheme because I wasn't sure if mine would make it onto the Figaro.

-Corey


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