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-   -   Dealership Fees, Help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!! (http://www.bimmerfest.com/forums/showthread.php?t=668989)

boxing119 01-09-2013 12:14 PM

Dealership Fees, Help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!
 
1 Attachment(s)
Hey guys so i just bought a 2007 335i coupe it only has 40k miles on it and the other day i had to have it towed to the dealership, Here is their estimat, please let me know how badly i am getting ripped off...

I attatched the estimate, Please look, It needs a new battery, Water pump, Coolant flush, oil filter housing gasket, and a Mech sleeve

unrealii 01-09-2013 12:42 PM

Quote:

Originally Posted by boxing119 (Post 7301346)
Hey guys so i just bought a 2007 335i coupe it only has 40k miles on it and the other day i had to have it towed to the dealership, Her is their estimat, please let me know how badly i am getting ripped off...

Did you buy it from a dealer? Some will offer a x # day warranty.
Did you do a Pre purchase inspection before buying?

CALWATERBOY 01-09-2013 12:45 PM

Quote:

Originally Posted by boxing119 (Post 7301346)
Hey guys so i just bought a 2007 335i coupe it only has 40k miles on it and the other day i had to have it towed to the dealership, Her is their estimat, please let me know how badly i am getting ripped off...


Can't say. Might you be getting another estimate from someone who can look at the car?

Wihelm G 01-09-2013 12:50 PM

Quote:

Originally Posted by boxing119 (Post 7301346)
Hey guys so i just bought a 2007 335i coupe it only has 40k miles on it and the other day i had to have it towed to the dealership, Her is their estimat, please let me know how badly i am getting ripped off...

Take your "estimate" to an independent garage, ask if they can give you a significantly better price IF all the repairs/service items are in fact necessary. Include the cost of getting the car from the dealer to the indy's shop, if you don't have a towing service or the indy won't take care of it. Also take into account a loaner/rental if the car is going to be down for more than a day or so. Dealers are pretty good about supplying loaners. Also try negotiating with the dealer, many are willing to work with you on the price.

boxing119 01-09-2013 12:50 PM

yes it did come with a 3 mo. 3k miles warranty but only covers 2k and the estimate was 3,600... and the dealership is trying to get out of covering the repair

boxing119 01-09-2013 01:04 PM

Did you guys see the PDF attachment with the estimate?

sunny5280 01-09-2013 01:09 PM

Quote:

Originally Posted by boxing119 (Post 7301346)
Hey guys so i just bought a 2007 335i coupe it only has 40k miles on it and the other day i had to have it towed to the dealership, Her is their estimat, please let me know how badly i am getting ripped off...

Seems to me the dealership didn't do a very good job of inspecting the car (if they did inspect it). Is the warranty coverage $2K per incident? If so have them do part of it now and part of it later :D

If you need an indy I can refer you to a couple...one is in Lakewood which is a little closer than the indy I use.

furby076 01-09-2013 02:08 PM

I prefer not to open files from unknown sources. Sorry, but you are an unknown source. Copy paste the details here? Use less !!!!!! points.

I'd argue with them. If you just bought the car, and it comes with a warranty why is the car not fully covered. This is not a simple "deductible". You need to ask, why is XYZ not covered and base it off the warranty. For example, if the warranty says it will cover everything but an alternator, and your alternator breaks then you are screwed...but if everything else breaks that is the case.

As for their outrageous prices - find yourself a good indy shop.

bear-avhistory 01-09-2013 02:27 PM

Coolant flush is pure BS so the rest of the estimate is suspect like a water pump @ 40K miles - take the car someplace else

DPP528 01-09-2013 02:28 PM

Here's my take, since i've done almost all this before

OEM battery is 100% worth it

Water Pump/Thermostat should be a little more than half that price

Coolant flush is a $10 too much

Oil filter housing gasket is a $10 part and maybe 4 hours labor, Maximum price $550

Underbody panels? the pastic ones? they've been missing on my car for years.

pointandgo 01-09-2013 05:58 PM

Quote:

Originally Posted by boxing119 (Post 7301448)
yes it did come with a 3 mo. 3k miles warranty but only covers 2k and the estimate was 3,600... and the dealership is trying to get out of covering the repair

You need to find a reliable BMW Indy shop in your area...perhaps someone in here has a recommendation (without having to drive to New Hampshire :D).

Of course the dealer is going to charge higher prices...you noticed their "crystal palace" when you drove in...employees all over the place. It probably costs them $5 grand just to ulnlock the doors in the morning. Steal as many donuts as you can while you're there. ;)

fun2drive 01-09-2013 06:02 PM

BMW prices don't seem out of line for what they said you have going on. However you need to discuss this with the dealer you purchased this from. Can we assume it was a BMW dealership, the one listed? Probably the reason they want to do the coolant flush is they are replacing the water pump and tstat thus they drain a lot out.
Tischer BMW is where I usually buy my OEM parts
Water pump is 420 plus shipping
Tstat is 91.66 plus shipping
So factory parts at the best discount I know about is around 530 because shipping will be around 20 bucks
Price quoted is 784 plus labor at 3.5 hours vs the 530. So as reported 1.49 times more expensive than you buying it yourself.
http://www.trademotion.com/parts/200...iagram=1942075

Go verify the price of the parts yourself so you can determine if you are OK with what the dealer is charging

Why was the car towed? Was the battery dead?
Please post more information about the dealship warranty.

As reported many times once you get this sorted out either become more of a DIYer or find a good independent shop that you can trust.
I would get a 2nd opinion on the need for the repairs since you are getting a lot done. I would also check why the $2K is what the warranty will pay.

brandt2025 01-09-2013 06:07 PM

People still give hand-written estimates? I'd prefer even a shade-tree mechanic that could give me an estimate written in Word to a "dealer" with a hand-written estimate. But, maybe I'm being elitist.

Leekay07 01-09-2013 06:07 PM

OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ! Them Seem fair prices !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!
With the exception of !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!
Wanting to charge you for the coolant change!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Must make my words!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!! seem more !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! urgent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.

Joe in Dublin 01-09-2013 06:19 PM

what does just bought mean.....last week two months ago. i think they should cover all the repairs.

CALWATERBOY 01-09-2013 07:47 PM

Quote:

Originally Posted by Joe in Dublin (Post 7302200)
what does just bought mean.....last week two months ago. i think they should cover all the repairs.

OP bought in Texas; drove home to Boulder.

Soon....very soon....problems began.

90 day or 3k mi warranty. If he drives back to Texas.

Them Texans bought a round or two after this sale! OP? Screwed 'cause he wasn't prudent. And, that hand written estimate smells mighty fishy....since when do BMW Auth'd dealers offer estimates like that? 1st for me. Could they've seen him coming?

Hmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm?

lqaddict 01-09-2013 07:57 PM

I appreciate things that are hand made but this estimate... I would seek an alternative opinion, but understand the issue of having it towed from one place to another is yet another expense. Take this "estimate" to a reputable Indy shop in your area see what they can come up with.

The X Men 01-10-2013 05:58 AM

If you just bought the car, it should be under warranty. Does the contract say $2000 max? If it doesnt, talk to a lawyer.

sunny5280 01-10-2013 06:31 AM

Quote:

Originally Posted by brandt2025 (Post 7302166)
People still give hand-written estimates? I'd prefer even a shade-tree mechanic that could give me an estimate written in Word to a "dealer" with a hand-written estimate. But, maybe I'm being elitist.

I was surprised at that myself. This is a BMW dealership which provided the quotation. I was surprised it wasn't some form of computerized printout.

sunny5280 01-10-2013 06:35 AM

Quote:

Originally Posted by Joe in Dublin (Post 7302200)
what does just bought mean.....last week two months ago. i think they should cover all the repairs.

Looks to be the end of December:

http://www.bimmerfest.com/forums/sho...t=#post7283122

From the looks of this I'd see if there's any possibility of unwinding the deal.

HPIA4v2 01-10-2013 07:36 AM

Quote:

Originally Posted by Leekay07 (Post 7302167)
OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ! Them Seem fair prices !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!
With the exception of !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!
Wanting to charge you for the coolant change!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Must make my words!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!! seem more !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! urgent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.

yep, for dealer it looks OK, OP always can do a little better going to specialized BMW indy shop.

as far as charging flush coolant while replacing WP/tsat (tech already drains the coolant anyway), is the real coolant flush involve unplugging the coolant plug in th eengine, hard to reach since the plug is between cylinder 3 and 4.:dunno:

CALWATERBOY 01-10-2013 07:53 AM

Quote:

Originally Posted by HPIA4v2 (Post 7303141)
yep, for dealer it looks OK, OP always can do a little better going to specialized BMW indy shop.

as far as charging flush coolant while replacing WP/tsat (tech already drains the coolant anyway), is the real coolant flush involve unplugging the coolant plug in th eengine, hard to reach since the plug is between cylinder 3 and 4.:dunno:


Flushing should involve a waterside cleaner.

jburke4689 01-10-2013 08:43 AM

5.6 hours for the oil filter housing gasket is unbelievable.

Leekay07 01-10-2013 11:49 AM

Quote:

Originally Posted by jburke4689 (Post 7303316)
5.6 hours for the oil filter housing gasket is unbelievable.

Yeah well the whole thing is messed up and I don't like how they priced it out.

They priced each job at shop book value and totally failed to realize to do the Oil filter housing gaskets means dropping the coolant and engine oil to do. So 3 items they quoted all need coolant draining yet they try to get the op pay for it 3 times :)

Just what my dealer tried to do also and I laughed at the service manager and asked if he had some legal representation to back him up that I was paying labor on them draining the coolant 3 times. (my car needed the same thing done)

So they removed the time to change the coolant from the oil filter housing change.


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