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Bmwlvr60 03-09-2013 07:56 PM

JD Power
JD Power just sent me a survey. Bribed me with a $1 bill. What I didn't realize was that it would take 30 minutes to complete it! I make slightly more than $2/hour in my marketing job. :)

I basically said I was happy with everything except the navigation system and the reputation BMW has for average reliability.

I also emphasized the fun factor for driving it around.

I found the extended survey section on reliability ridiculous. They're surveying brand new owners- they're not going to receive much negative feedback. I hope they survey me in a couple of years, and then after the warranty expires.
2013 BMW X3 28i - Deep Sea Blue Metallic, Sand Beige Nevada Leather, Fineline Sienna Wood Trim, High-Gloss Roof Rails, and BMW Apps. Goodyear Eagle LS 2 All Season Tires.
Packages: Cold Weather, Convenience, Dynamic Handling, M Sport, Premium, Premium Sound with XM Sirius, and Technology.

edbiology 03-09-2013 11:34 PM

I did it too. That dollar bill in the envelope was more potent than people would have thought, and it would have caused me much guilt if I didn't do the survey. Well play, JD power.

drpie 03-10-2013 10:21 AM

Did it as well online; much easier than filling in the circles on the old paper version !

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