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Search: Keyword(s): ; Posts Made By: BMWREP
Forum: E90/E91/E92/E93 (2006 - 2013) 01-01-2008, 05:46 PM
Replies: 31
Views: 2,063
Posted By BMWREP
I work in the RSA call center. When I said best...

I work in the RSA call center. When I said best to have boths,is for the times when you dont want to be taken to dealerships for problems that can be easier and inexpensively solved by going...
Forum: E90/E91/E92/E93 (2006 - 2013) 01-01-2008, 05:29 PM
Replies: 17
Views: 2,251
Posted By BMWREP
Talk to BMWNA for your problems, its their...

Talk to BMWNA for your problems, its their policies. Your roadside policy covers to nearest dealership or one in 50 miles of that. Not to a tire store or any other location unless you decide to pay....
Forum: 7 Series - E65 / E66 (2002 - 2008) 01-01-2008, 04:42 PM
Replies: 5
Views: 1,041
Posted By BMWREP
I work in the call center for BMW RSA, I know for...

I work in the call center for BMW RSA, I know for a fact BMW are to be towed on a flatbed otherwise if cant be put into neutral put on a Wheel lift and dollies truck. We say that in our calls all the...
Forum: E90/E91/E92/E93 (2006 - 2013) 01-01-2008, 04:28 PM
Replies: 31
Views: 2,063
Posted By BMWREP
BMW Assist and BMW Roadside Assistance are two...

BMW Assist and BMW Roadside Assistance are two different things, If we get disconnected from you with assist thats dealing with the phone calling going from your car to the Assist operator to us.
...
Forum: New Member Introductions 10-29-2007, 04:52 PM
Replies: 10
Views: 854
Posted By BMWREP
If you extend the warranty, make sure yours...

If you extend the warranty, make sure yours includes rsa, alot of customers will extend the warranty and not have it include rsa.
Forum: E90/E91/E92/E93 (2006 - 2013) 09-12-2007, 10:45 AM
Replies: 33
Views: 2,501
Posted By BMWREP
The process of doing the stolen vech recovery is...

The process of doing the stolen vech recovery is to have a police report and then they'll start sending the signal, issue probably is they vechiles were new so they might not have had their test call...
Forum: E36/7 Z3 (1996-2002) 06-30-2007, 04:48 PM
Replies: 9
Views: 1,114
Posted By BMWREP
I work for rsa, thats what her computer say for...

I work for rsa, thats what her computer say for warranty
Forum: General BMW 06-24-2007, 09:44 PM
Replies: 23
Views: 1,029
Posted By BMWREP
BMW 'M' Series---Some 'M' Series vehicles are not...

BMW 'M' Series---Some 'M' Series vehicles are not equipped with a spare tire.
Any 'M' Series that does not have a spare tire is eligible
for a tow to the nearest...
Forum: General BMW 06-24-2007, 09:43 PM
Replies: 5
Views: 792
Posted By BMWREP
you need to use you keys that are your spares...

you need to use you keys that are your spares during the year, they recharge by being used in the vech. otherwise you'd need to replace the battery in them.
Forum: E36/7 Z3 (1996-2002) 06-24-2007, 09:37 PM
Replies: 9
Views: 1,114
Posted By BMWREP
BMW 'M' Series---Some 'M' Series vehicles are not...

BMW 'M' Series---Some 'M' Series vehicles are not equipped with a spare tire.
Any 'M' Series that does not have a spare tire is eligible
for a tow to the nearest...
Forum: General BMW 06-24-2007, 09:25 PM
Replies: 2
Views: 573
Posted By BMWREP
that I know of dealership is the only one to do...

that I know of dealership is the only one to do it, no way for you to do it
Forum: General BMW 06-20-2007, 08:02 AM
Replies: 23
Views: 1,029
Posted By BMWREP
being that i work for rsa,i'll check today for...

being that i work for rsa,i'll check today for you and make sure.
Forum: E36/7 Z3 (1996-2002) 06-20-2007, 12:58 AM
Replies: 11
Views: 4,163
Posted By BMWREP
Solve you problem by calling this company...

Solve you problem by calling this company 1-866-794-4269, the charge for 69.90 was to Cross Country, you paid for roadside assistance when you still had it. you get four years inclued in first four...
Forum: E39 (1997 - 2003) 06-20-2007, 12:55 AM
Replies: 1
Views: 769
Posted By BMWREP
Because the technicians arent coming directly...

Because the technicians arent coming directly from dealerhships they can not carry batteries for your car and it is not an entitlement under policy they have. But I'd call the dealership and ask them...
Forum: General BMW 06-20-2007, 12:52 AM
Replies: 4
Views: 1,647
Posted By BMWREP
cross country is a legit company, any questions...

cross country is a legit company, any questions call bmw roadside and they can connect you to them
Forum: General BMW 06-20-2007, 12:42 AM
Replies: 6
Views: 929
Posted By BMWREP
Batteries have shelf lives of 4-5 years usually,...

Batteries have shelf lives of 4-5 years usually, any auto part stores or major stores that sell batteries can find you one. just make sure its the right size and voltage
Forum: General BMW 06-20-2007, 12:36 AM
Replies: 1
Cpo
Views: 427
Posted By BMWREP
CPO goes with car not person, so you'd get the...

CPO goes with car not person, so you'd get the extended two years, so if it was a 04. you get four years of manufac. warranty which include rsa and then they two years after that so you'd expire for...
Forum: General BMW 06-20-2007, 12:33 AM
Replies: 3
Views: 913
Posted By BMWREP
RSA covers the followingly for BMW: Battery...

RSA covers the followingly for BMW:

Battery Jumps
Extrications
Tows to the nearest dealership from your breakdown location or a dealerhsip within 50 miles of the nearest dealership.
Tire...
Forum: E36/7 Z3 (1996-2002) 06-20-2007, 12:26 AM
Replies: 9
Views: 1,114
Posted By BMWREP
Through roadside assistance M have lifetime...

Through roadside assistance M have lifetime warranty for tows only when its a flat tire due to no spare.
Forum: General BMW 06-20-2007, 12:21 AM
Replies: 23
Views: 1,763
Posted By BMWREP
There are two ways a BMW can be towed with a...

There are two ways a BMW can be towed with a flatbed or with wheel lifts and dollies, dollies are only used if BMW can't go into neutral or keys are missing. Also can be used in certain circumstances...
Forum: X3 E83 (2004 - 2010) 06-20-2007, 12:13 AM
Replies: 13
Views: 1,242
Posted By BMWREP
I been advised to basically put the lug nuts on a...

I been advised to basically put the lug nuts on a little loose and take vech off jack, roll car back and forth five feet a few times and it should come off, its due as you said to the corrosion on...
Forum: General BMW 06-20-2007, 12:04 AM
Replies: 28
Views: 2,050
Posted By BMWREP
BMW ASSIST and BMW ROADSIDE ASSISTANCE are two...

BMW ASSIST and BMW ROADSIDE ASSISTANCE are two different departments

to remotely unlock your doors it comes in 06 750i and 760 made after 9-11-06 and majority of 07.


After 1999 advanced...
Forum: General BMW 06-19-2007, 11:40 PM
Replies: 36
Views: 2,194
Posted By BMWREP
If you are traveling and its saturday or sunday...

If you are traveling and its saturday or sunday dealerships are closed, and your oil light comes on saying you are low, you'd definately need to know what kind to put in it
Forum: General BMW 06-19-2007, 11:28 PM
Replies: 3
Views: 497
Posted By BMWREP
Make sure the extended warranty includes roadside...

Make sure the extended warranty includes roadside assistance if possible
Forum: General BMW 06-19-2007, 11:24 PM
Replies: 23
Views: 1,503
Posted By BMWREP
I've had customers with bmw stolen. Those were...

I've had customers with bmw stolen. Those were new bmws that were recovered with the stolen vech recovery thru bmw assist, they vech were equipped the technology, not all bmws are
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