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Search: Keyword(s): ; Posts Made By: schnell525
Forum: Ask-A-Dealer 04-19-2014, 01:17 AM
Replies: 27
Views: 917
Posted By schnell525
QPQ is absolutely expected, not only in the sales...

QPQ is absolutely expected, not only in the sales side, but in the service side. Using a 1-10 vs. Likert is interesting. There is nothing done in most of this world that demand a "10" score. The...
Forum: F10 / F11 (2011 - Current) 04-18-2014, 11:44 PM
Replies: 42
Views: 1,310
Posted By schnell525
the advantage you have with your lease, that it...

the advantage you have with your lease, that it may a bit cheaper (by maybe 20-40 bucks) is that money factors are less now, than say 2012. is lease tax factored into that payment?
Forum: Dealer Feedback / Vehicle Problems 04-17-2014, 12:27 AM
Replies: 2
Views: 445
Posted By schnell525
Wow Harry, this is a frustrating issue. We all...

Wow Harry, this is a frustrating issue. We all know that money walks. Customer service of any organization--especially like shop, maintenance, and repairs whether the warranty is in force or has...
Forum: F10 / F11 (2011 - Current) 04-16-2014, 10:48 PM
Replies: 22
Views: 891
Posted By schnell525
put in a CD that you know has excellent quality,...

put in a CD that you know has excellent quality, and music you like. that should show if the system is somewhat decent or not. piano concertos can really put a system through its paces. Sirius'...
Forum: F10 / F11 (2011 - Current) 04-16-2014, 10:44 PM
Replies: 19
Views: 805
Posted By schnell525
Incentivizing the service writer may make you...

Incentivizing the service writer may make you feel better in the short-run. Long term, however it goes parallel with job evaluations. You give someone high marks, they expect high marks each time...
Forum: F10 / F11 (2011 - Current) 04-14-2014, 09:58 PM
Replies: 45
Views: 2,127
Posted By schnell525
At some point, you have to decide whether you can...

At some point, you have to decide whether you can trust the car, and the people that are diagnosing and repairing it.

Service, when it comes to this level of problems and the treatment of the...
Forum: F10 / F11 (2011 - Current) 04-14-2014, 09:34 PM
Replies: 19
Views: 805
Posted By schnell525
What you should be looking for is the Service...

What you should be looking for is the Service Manager coming to greet and talk with you from time to time, not just the SA. Especially if you are having problems with the car. Don't be lulled into...
Forum: Ask-A-Dealer 04-13-2014, 12:50 AM
Replies: 5
Views: 503
Posted By schnell525
One thing to watch if you are considering...

One thing to watch if you are considering purchasing the car at the end of lease--despite if your car is under miles and in excellent shape. BMW puts a value on the car based on their residuals. Of...
Forum: Ask-A-Dealer 04-13-2014, 12:24 AM
Replies: 2
Views: 378
Posted By schnell525
When I've traded cars with a non BMW dealer, I've...

When I've traded cars with a non BMW dealer, I've printed off all the lease termination paperwork for the dealer to process. I haven't had a problem with using the payoff documents.
Forum: F10 / F11 (2011 - Current) 04-13-2014, 12:16 AM
Replies: 45
Views: 2,102
Posted By schnell525
Take a test ride in the S6 and see if you like...

Take a test ride in the S6 and see if you like it. You'll get hammered on your 550 trade-in.....but it's about what you like. Sorry in this segment you can't have uber power and have high gas...
Forum: F10 / F11 (2011 - Current) 04-13-2014, 12:08 AM
Replies: 9
Views: 486
Posted By schnell525
Good luck with the new ride. That's too bad that...

Good luck with the new ride. That's too bad that people have to go the route of buying other tires or have to buy insurance off the bat to offset BMW's design decision.
Forum: F10 / F11 (2011 - Current) 04-12-2014, 11:57 PM
Replies: 45
Views: 2,127
Posted By schnell525
Make sure you have everything documented. As...

Make sure you have everything documented. As well absolutely make a formal complaint with BMW NA. DO NOT go exclusively through the dealership. Your dealership may explain one side of the story,...
Forum: F10 / F11 (2011 - Current) 03-30-2014, 01:46 AM
Replies: 6
Views: 349
Posted By schnell525
xi was an official BMW designation with the 3...

xi was an official BMW designation with the 3 series E30 Platform and as recently with the E60 Platform. BMW decided at the end (at least the E60, and other awd cars along the board IIRC in 09) to...
Forum: F10 / F11 (2011 - Current) 03-30-2014, 12:37 AM
Replies: 30
Views: 1,934
Posted By schnell525
If you have low miles, you should be able to get...

If you have low miles, you should be able to get away with replacing 1 tire. If you have higher mileage like 12k on all tires, then with something like a 550, you should have some tire wear. When...
Forum: F10 / F11 (2011 - Current) 03-30-2014, 12:29 AM
Replies: 4
Views: 290
Posted By schnell525
OE mats and trunk liner work well. Good...

OE mats and trunk liner work well. Good construction. I don't know if BMW outsources it or not. I'd say you'd be ok either side. Maker sure though that the front mats are long enough with...
Forum: F10 / F11 (2011 - Current) 03-30-2014, 12:20 AM
Replies: 4
Views: 603
Posted By schnell525
I would not own a BMW out of warranty (in this...

I would not own a BMW out of warranty (in this day and age, I don't know what car I would want out of warranty).

I think the maint. warranty could be a problem. For example brake rotors and pad. ...
Forum: F10 / F11 (2011 - Current) 03-28-2014, 01:04 AM
Replies: 27
Views: 1,801
Posted By schnell525
great looking car! enjoy.:thumbup:

great looking car! enjoy.:thumbup:
Forum: F10 / F11 (2011 - Current) 03-27-2014, 11:57 PM
Replies: 31
Views: 990
Posted By schnell525
550xi--Dear "Amigo" I have a 12 550xi. ...

550xi--Dear "Amigo"

I have a 12 550xi.



I have a 12 550xi that has an msrp of 75,600 with a recent Mannheim value of 46,500 with under 12k miles on it. I don't know that if you got the car...
Forum: F10 / F11 (2011 - Current) 03-26-2014, 11:50 PM
Replies: 31
Views: 990
Posted By schnell525
No, IMO. I don't think there's enough in the LCI...

No, IMO. I don't think there's enough in the LCI to demand a replacement. If you wanted to dump it for something like a 991 Porsche 911, then yes. If you are not having problems, I would not make...
Forum: F10 / F11 (2011 - Current) 03-22-2014, 11:46 PM
Replies: 19
Views: 994
Posted By schnell525
Given there's 1,500 offered by BMW for option...

Given there's 1,500 offered by BMW for option allowance, I'd offer the dealer the dealer invoice on the car, then have them subtract the 500, and they can keep the remaining 1k. There's no way the...
Forum: F10 / F11 (2011 - Current) 03-22-2014, 12:06 AM
Replies: 17
Views: 1,386
Posted By schnell525
I should ask about that. Thanks for posting. ...

I should ask about that. Thanks for posting. Seems like the dealer has incentive on fixing at times of scheduled service but denies problems exist between scheduled "paid service." I have noisy...
Forum: F10 / F11 (2011 - Current) 03-21-2014, 11:50 PM
Replies: 9
Views: 651
Posted By schnell525
Interesting.

Interesting.
Forum: Ask-A-Dealer 03-15-2014, 10:53 PM
Replies: 5
Views: 703
Posted By schnell525
Sell the car and pay off the difference to...

Sell the car and pay off the difference to another party--probably will cost less than the dealer. Or work with the dealer since most likely you're getting pure auction trade values. Offer invoice...
Forum: F10 / F11 (2011 - Current) 03-15-2014, 12:29 AM
Replies: 11
Views: 490
Posted By schnell525
Pull out your DSLR and take detailed photos of...

Pull out your DSLR and take detailed photos of your car preferably on the dealer's lot just before handing it over to the dealer. Having the car clean on drop off is helpful as well. You can...
Forum: F10 / F11 (2011 - Current) 03-14-2014, 10:09 PM
Replies: 11
Views: 490
Posted By schnell525
They should have walked around the car with you...

They should have walked around the car with you to notice any damage before you accepted the loaner. A bubble can be small and not easily noticeable in it's early stages.

I'd tell them to absorb...
Showing results 1 to 25 of 998

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