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Old 03-24-2005, 08:58 AM
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shaftdrive shaftdrive is offline
Matching beemer & bimmer
Location: USA
 
Join Date: Mar 2005
Posts: 583
Mein Auto: 1999 K1200 & 2001 525
What is the shop time for an E39 battery R&R with diagnostics?

Thanks for the help (especially the 525i battery manufacturer 411 information)!
I will call that number today to see what we can learn.

A BMW battery is DEFINATELY covered under the new vehicle warranty!
I checked with the BMW service department even before coming down; and then again with the service manager "D" before even handing BMW the key.

What worries me isn't the battery; it's the total lack of the promised report.

By the way, if I pay nothing, then I say nothing.
However, if I pay for premium service, then I expect what BMW promised
(especially when they asked me to pay extra twice).

I payed almost 400 dollars to replace the battery only BECAUSE BMW (thrice) promised a written "extensive diagnostic report".

What I received (I suspect was hand-written by "D" moments before I arrived on the scene to collect what I was promised and what I paid for) was decidedly NOT extensive diagnostic information collected at my cost over the span of an hour and a half of shop time. He just didn't have time to doctor the entire report with fake numbers is what I told him to his face (As you already know, I'm an upfront guy who says what he thinks to let it stand or fall on its own merits). "D" didn't deny it.

Where can I find the shop time for this type of job?

I don't mind purchasing the data ... I just don't know where it lies.
Is this in the BMW KSD?



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Last edited by shaftdrive; 03-24-2005 at 09:59 AM.
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