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Old 10-25-2005, 02:11 PM
jiggapoo jiggapoo is offline
BMW Enthusiast
Location: Los Angeles, CA
 
Join Date: Jan 2005
Posts: 20
Mein Auto: 2011 ActiveE
Quote:
Originally Posted by jiggapoo
Just purchased my '98 540i with problematic pixels and 117k miles. I sent my request email today. I'll post back to the thread with a timeline of progress. My local dealer is BMW of Chattanooga, TN.
I received a response email within 24 hours. I responded to their resopnse email on the same day and received a call from BMWNA about 2 days later. Just today (9 days after that original email) I received a call from Tim Green of BMWNA who offered to pay 50% on parts and 50% on labor. My "case": I've lived in Chattanooga for about a year and used the dealer for service twice. I've purchased at least $1000 worth of parts apart from dealer service, also. Both times I went in for dealer service they took three times as long as they said they would. I've not been impressed with this dealer. However, I've been to BMW dealers in Macon, GA, Knoxville, TN, Nashville, TN, and Oklahoma City--all were wonderful and did work on time! I'll post back when I get a final quote and take it in for service.
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