I e-mailed Leonora and she requested some info (contact, registration, VIN etc.) in order to assign me a representative. I supplied all info but haven't heard back from these clowns in a month. I sent another follow-up e-mail 2 days ago and still complete radio silence.
In all of my correspondences I've been extremely nice and will continue to be patient. I just hope at some point they can get their act together...
Leonora just called me said I'll get a call on Monday from a rep. She apologized for the wait and said that my info. e-mail had just somehow gotten lost in the shuffle. The call 2 days after my follow-up made me feel a bit better. They seem to be on the ball. Now I just have to wait to see how much this'll cost.
Last edited by coelacanth; 11-04-2005 at 02:50 PM.