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Old 09-07-2006, 09:51 AM
LA525iT's Avatar
LA525iT LA525iT is offline
swinging a big stick
Location: Marina del Rey, CA
 
Join Date: Oct 2003
Posts: 3,940
Mein Auto: 03 525iT & 06 Z4 3.0si
Quote:
Originally Posted by Rapman View Post
Sent e-mail to Leonora and received a reply that someone would respond within 3-5 days. On day five, I received a FedEx package which contained a BMW Key fob (retail $26.99) and a new Kahki BMW hat. It also contained a letter stating that they hadn't heard of any issues with the seals and parts deteriorate as a normal part of wear and tear. So, I just installed a new seal per the instructions on this forum. Pretty easy! No issues! Not the response I expected on the problem from BMW, but for $36.00 (new seal) and an e-mail, I have a newly installed seal, a new hat and a key fob! Rapman
My car is still under warranty/maint plan so I hope they agree it's a wear and tear item and replace it (have appt in a couple of weeks). If they give me some bs that it's purely cosmetic, I'm gonna blow a gasket.
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My car: 2003 525iT 5M/SP/PP/Xenons/Aux/Sirius
Her car: 2006 Z4 3.0si 6M/SP/PP/Xenons/Heated Seats
Dog car: 1996 Integra SE 5M/Leather/Dog Fur/Sand
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