There is a TSB on this problem in cars produced prior to 10/05. Apparently there was a design defect that allowed the drains to clog and water to pour into the car. Despite the knowledge of the defective part, and the fact that a known defective part is on my friend's car, BMW is still denying warranty coverage. They would not even allow him to speak with somebody above the phone operator level at BMW USA.
I have been a loyal BMW buyer for 13 years now. In that time I have owned 14 BMW's. In my experience BMW has always stood behind its products. But I must say that BMW's refusal to honor the warranty when the part is known to be defective is reprehensible. It would make me consider not buying another BMW...
Does anybody have any suggestions on how to resolve this issue, short of retaining an attorney?
2010 Evo X - track/kiddie carpool beast [sold]
2013 328i - Wife's Car
2012 328i ED (June 12)