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Old 06-27-2008, 01:52 PM
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KAP8 KAP8 is offline
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Quote:
Originally Posted by jbeene View Post
I'd have a tough time not telling them to go f*#@ themselves.

BMW Corporate should hear about this. Part of being in retail is taking sh1t from customers, doesn't matter if they don't like it.

I'm not sure BMW would be too happy with this kind of heavy handed treatment. Who exactly do they think they are? They should be asking you what they did wrong and how they can correct it.

I was having all kinds of issues with my local dealer, the approach they took was what are your concerns, how can we rectify them etc. Now I trust them and deal with them regularly. We have a very positive relationship now and I recommend them to others because they went out of their way to find out why I was flaming them and they did their best to correct it. Thats a professional approach that BMW would endorse.

Those d1cks shouldn't have a franchise.

What a bunch of a$$hats.
I couldn't agree more. I would have used more expletives in that room than they have ever heard in their life. That is no way to run a business. :asshole:
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