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Old 06-28-2008, 12:03 PM
sdbrandon sdbrandon is offline
Officially Welcomed to the 'Fest
Location: La Jolla
 
Join Date: Mar 2006
Posts: 1,759
Mein Auto: 2012 535i
If the dealership had a clue. They would use the posts to figure out what they are doing wrong and what the other dealership is doing right.

The Internet is not going away and it puts a lot of power in the consumer's hands.

Badgering a customer makes things worse for them as they are focusing on the symptom and not the problem.
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