Bimmerfest - BMW Forums - View Single Post - Rotors within spec and not replaced.
View Single Post
Old 05-21-2009, 11:55 AM
HW's Avatar
HW HW is offline
Location: was from vancouver, canada
Join Date: Dec 2001
Posts: 18,069
Mein Auto: 323ci, manual
Originally Posted by BLT View Post
The only thing I disagree with is that our car was in the shop for over 5 days waiting for parts. This dealer is currently trying to rebuild its customer base that was wiped out last year due to a union dispute. The garage was shut down for over 6 months.

I had asked for a quote for extending the warrantee for another two years, they didnít even bother giving me a quote. By being absolutely technically correct about the rotor being within spec they have lost a customer, relationships are important for dealerships too.
your warranty was about to be out. don't most people go to indies after the warranty period.
2010 Acura TSX manual
Reply With Quote