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Old 05-21-2009, 11:55 AM
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Location: was from vancouver, canada
 
Join Date: Dec 2001
Posts: 18,026
Mein Auto: 323ci, manual
Quote:
Originally Posted by BLT View Post
The only thing I disagree with is that our car was in the shop for over 5 days waiting for parts. This dealer is currently trying to rebuild its customer base that was wiped out last year due to a union dispute. The garage was shut down for over 6 months.

I had asked for a quote for extending the warrantee for another two years, they didnít even bother giving me a quote. By being absolutely technically correct about the rotor being within spec they have lost a customer, relationships are important for dealerships too.
your warranty was about to be out. don't most people go to indies after the warranty period.
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