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Old 07-26-2009, 08:24 PM
ANZAC_1915 ANZAC_1915 is offline
Officially Welcomed to the 'Fest
Location: WA
 
Join Date: Apr 2007
Posts: 569
Mein Auto: 12 X5 35i SA + various
Quote:
Originally Posted by potnich View Post
Once again, if you contact Mr. William Stewart (BMWNA customer relations) and also make an appointment with the BMW engineer who solves problems for the BMW dealer in your geographic area, maybe BMWNA will take this problem seriously. This forum is a good way to find out how many owners are unhappy, but BMWNA needs to be contacted so that the dealers will be forced to address the magnitude and seriousness of the problem. Good luck to all!
My case was escalated to BMWNA by the dealer and they authorized a goodwill repair and said it wasn't warranty. They have my case information, and the report of the problem, why should I contact them twice?

What do the dealers have to do? It is a design issue. They just replace things if they are broken. BMW designs the sunroof.
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