thanks for the help thus far.
using the "wiggle" test it seems that only one headlight has a broken adjuster. the passenger side is snug in both directions. the driver side is snug side to side but up and and down there is alot of play. so i am assuming just one adjuster is broken in that light.
would you concur with my diagnosis?
i am going to double check the auto level as soon as it gets dark and i will report my findings.