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Old 10-25-2009, 08:35 PM
Marshotel Marshotel is offline
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Location: Smithtown, NY
 
Join Date: Sep 2009
Posts: 423
Mein Auto: 14 X1 xdrive28i
Quote:
Originally Posted by Craig B View Post
I've had a part on order for 3 months with BMW for a check engine light. I wouldn't say BMW's service is great. I had to put a call into BMWNA 2 weeks ago to ask where my part is. That's unacceptable in my opinion... The only problem I've had with mine is a check engine light that's been on for the last 3 months.

Craig
I guess I am lucky, my local BMW service center is great. They are very responsive. One big plus with BMW is the use of a loaner when you bring in your vehicle for service. No such luck with VW no matter what you are bringing it in for.

I just looked at the VW site and they are now doing a similare maintenance program called Carefree Maintenance but I am sure it isn't as extensive as BMW Ultimate service
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