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Old 03-05-2010, 01:40 AM
bcool bcool is offline
Registered User
Location: Vancouver, BC
 
Join Date: Sep 2009
Posts: 94
Mein Auto: 2013 750i/2012 MercedesML
Quote:
Originally Posted by bonzamonza View Post
Hi BCOOL,

I am in Australia and I have a 740Li with the same issue. I run the 20'wheels and BMW have tried 3 sets, balanced 4 times, re rolled the rims, still same issue. It has had over 4 weeks in the shop and I am so embarrased. We have owned 13 BMW from M3's, M5 and everything in between. The dealer knows there is an issue but BMW Australia tell us it is a characteristic of the car!!! Well this is a load of bull. We are so dissapointed with the "Premium BMW"It has become everything NON BMW we have ever known. My father says there is nothing we can really do about it but it is really pissing me off. I have sent a link to this forum to the dealer and I am not leting this one go. I didn't buy a cheap Korean car I bought the top of the line BMW and are getting treated like crap. Let me know anyone else if you have had a similar problem and how you have fixed it! We have tried 18"wheels and it was the same.

I was a devoted BMW fan but not anymore. They don't deserve our business.

Hello Bonzamonza and everyone else.

I am writing an update in which I will try my best not to do in anger.
UPDATE:
I got a call yesterday from BMW Autowest Service Manager telling me to come pick up my car b/c they need the courtesy car back and there is nothing more they can do.
Their conclusion is that the vibration problem is a normal characteristic of the 750i!!!
BUT at the same time admit mine has a more intense shimmy/vibration!?!??!
So...BMW wants me the customer to figure how to fix it on my own?!?!?!

Today I went to pick up my car and went on a road test with the service manager. He concurs that the vibration/shimmy is obvious and noticeable. He also admitted during the road test that as a former mechanic he feels it was a huge letdown not to be able to fix this issue.
He says now that he has delivered the car back to me, he can now fight for me with BMW Canada. Hmmmm...why not before?!?!

This one big nightmare!! But wait it gets better. I noticed that the car has over 300kms on it since I brought it in and when I asked the service manager he just looked embarrassed. He said probably went on lot of road tests. But 300kms?!?! Least of my concerns right now so let it go.
THen as soon as I get home I notice a door ding on the rear passenger side door. I called right away and l/m w the service manager. Then...later on after dinner I noticed my dvd's were missing from trunk that I had placed there to watch. I called and left message w service manager just now and asked him to tell whoever 'borrowed' my dvd's to return them BUT now I am wondering if someone took up my car for pleasure b/c things are not adding up.
REALLY DISAPPOINTED!
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