You've got to wonder how much that project cost the customer. I'm guessing $100k? BMW doesn't offer manual labor services for cheap.
Additionally, I would assume that the factory warrants its work for some period of time, but what dealership is going to perform needed repairs?
(and why in the world did the customer mess with the tranny?)
- Robert A
Current: '07 530i, White/Black, MT
Retired: '01 530i, '94 325is, '84 325e, '83 318is, Mazda RX2, VW Scirocco, Mazda RX7