I agree, they really make this difficult for the CA's, who will take the brunt of the annoyance over any misinformation. Last week I also tried calling customer service at BMW NA and they said they didn't release information about production changes directly to customers and that my CA would have the latest information. When I asked what if two CAs have different answers, she didn't seem to know what to say. That being said, I was happy with the car when I ordered it so I plan to be happy with it when I get it, even though the electronics will be sooo 2010.
dencoop: I went with the dark walnut. I couldn't find a cinnamon/bamboo combo to look at and decided not to take the chance. I'll definitely post pics when I get it.