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Old 08-11-2010, 07:31 AM
mikewils mikewils is offline
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Location: Overland Park, KS
 
Join Date: Jul 2006
Posts: 95
Mein Auto: Ex - '05 545i
Quote:
Originally Posted by VJaguar View Post
I made a copy of this and showed it to my SA yesterday and he said it's not in his hands to open a PUMA case, wanted to setup yet another diagnostic test even though the car was in just a couple weeks ago. At that time they experienced the jolting stutter between 30-40mph with no leaks or fault codes. I'm not sure why a PUMA case was not opened for me...any ideas for the next steps to take?
Its in his and the Service Manager's hands to open a PUMA. Then BMWNA's hands to diagnose and possibly approve the repair. Not sure why they would be against opening a PUMA though. My SA opened a PUMA case twice before BMWNA would approve the repair.
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Ex-2005 545i - Orient Blue/Auburn Dakota/Anthracite Bamboo Trim
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