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Old 08-23-2010, 10:58 PM
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bluebee bluebee is offline
Seek to understand,^Value
Location: San Jose, California
 
Join Date: Mar 2008
Posts: 21,578
Mein Auto: 02 BMW 525i M54 auto 130K
Quote:
Originally Posted by Luftpost View Post
they offered me 50% off parts, plus labor. Others have gotten 100% off parts, but have had to pay for one hour labor
My instrument cluster pixels were fixed 100%, including labor, under warranty a few years ago. At that time, I was told by the service department that I did not have to be under warranty (I only had a couple of miles left before it ran out).

What is the current situation?

Do they no longer replace the instrument cluster free of charge (labor & parts)?

BTW, look at this thread today... the cluster was replaced for $250.

Last edited by bluebee; 08-23-2010 at 11:03 PM.
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