Originally Posted by galahad05

Hmmm, might as well jump back in, since the endless posturing and argument is, well, endless, it seems.



Question:
Is it in doubt that under the Dealership's care, the customer's car was damaged?

That's the only relevant question, as far as I can tell. The whole "let's hear the whole story" stuff...well, would be interesting no doubt, but the question above is what determines the legal and financial and insurance points, no?