It could help others if you posted your experience on other boards that have dealer reviews, including Edmunds.

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2011 335i Conv Black Sapphire, ED 10/14/2010
Prem, Step, ZCW, Nav, Sirius, iPod, HK

'97 528i - Retired
'01 530i - Retired
'04 530i - Retired
'08 535xi - Retired