That is not true. There have been numerous postings of folks having mentioned that BMW corporate has noticed and does monitor the board. They just consider it unproductive to respond through the board - since they will likely get into personal and direct communications that they are unlikely to win. Plus they are likely not staffed sufficiently to use this as a regular, official communications channel. Instead, they'll respond more broadly through channels like Roundel, press releases, product updates etc.
Also for those who think that BMW doesn't monitor this, instead of complaining, why not call their 1-800 number? Or talk to their SA?
2015 550i ED - M-Sport, Exec, Heated Seats, Rear Shades - 4/9/15
3/12 ED 7 - thread ID 610350
1/11 ED 6 - thread ID 5767556&postcount=175
4/10 ED 5 - thread ID 453501
5/08 ED 4 - thread ID 290679
3/07 ED 3 - thread ID 201013
3/06 ED 2 - thread ID 136454
Last edited by chrischeung; 11-01-2010 at 11:23 AM.