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Old 01-29-2011, 04:19 PM
pfbz pfbz is offline
Officially Welcomed to the 'Fest
Location: CO
 
Join Date: Oct 2010
Posts: 144
Mein Auto: Many
So to recap...
  1. You bring your car in because your hearing a rattle.
  2. They identify the problem as an issue with the B pillar. Probably a faulty weld.
  3. The dealer and BMWNA tell you they don't want to try and fix the problem, but would rather buy back or replace the car.
  4. The replacement in all likelyhood could be a 2012 if you request it since they are cutting over X5 production April 1.
  5. They are happy to let you keep your car, with the rattle, until complete.

Sounds like fantastic customer service from both the dealer and BMWNA to me!

The 2011 RR Sport is very nice... But if you are worried about zero defects and easy fixes to problems, you are going from the proverbial frying pan into the fire!

Last edited by pfbz; 01-29-2011 at 04:23 PM.
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