had the same problem... after multiple visits they upgraded the software (didn't tell me they did but I was surprised my start up screen changed to grey from brown)...
problem solved after the software upgrade...
07 650i Cabrio CPO, Titanium Silver
Black Matte Grill
Dark Birch Wood Interior and Shifter
HUD, Cold Weather and Sports Package
Logic 7 Sound
Aluminum Racing Pedals
K&N Air Filters
Rays Master Piece REM 20" Forged wheels w/ Conti Extreme DWS