I worked as General Sales Manager at a large BMW Center for eight years, and that was after stints with Honda, Nissan, and Chrysler/Jeep. From experience, there was something very BMW about even the parts distribution process. I'm serious. It's an attitude I would say, a positive attitude derived from pride of working for arguably the best large auto manufacturer on Earth. I am sure the sheer cleanliness of the facilities was at least a standard deviation above the mean if anyone kept track of that sort of stuff. I am not just blowing smoke out my tailpipe when I say that I doubt that a 3rd-party outsourcer will carry that same level of pride as BMWNA workers do. That goes from the top brass at Woodcliff Lake on down to the undergraduate Summer interns and everyone in between. You all might not notice an obvious difference, but I suspect that dealership personnel will right away...
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