10-25-2011, 07:03 PM
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Officially Welcomed to the 'Fest
Location: Houston, TX
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Join Date: Jan 2006
Posts: 955
Mein Auto: 2012 X5 35d
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Quote:
Originally Posted by smuggymba
Yes on the Nav part. Many parts of my X5 squeak - door, rear view mirror, area around the nav, seats.
BMW says it's within operating parameters. Good luck.
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BMW may say it's within operating parameters, but that doesn't mean you should accept it. A lot of dealers will tell you what you want to hear to make you go away.
I had an issue in my 330i once, I took the car to four different dealers. Three of them told me I was imagining an issue. The fourth fixed it.
Here's my advice:
1) Speak to the service manager and insist that you have a tech do a ride along so they can experience the problem.
2) Insist, insist, insist until you get the end result you are looking for.
3) If #3 doesn't happen, contact BMWNA and the BBB. I have also found that causing a scene on the showroom floor on a busy Saturday can be effective  They don't want you putting off potential customers.
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