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Old 07-17-2012, 07:07 PM
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David
Location: Lexington, Kentucky
 
Join Date: Jun 2010
Posts: 3,408
Mein Auto: E63 M6 & E92 335i
Just wanted to give an update. The day after my last post in this thread (6/7) I called Alex directly. He answered my call immediately, brought up my information, and told me that my bulbs had been lost in the mail. He was very apologetic and told me that he was mailing out a new set and that he would refund my credit card $20 or $30 (I can't remember how much it was, and to be honest I never checked to see if there was a refund). I received my bulbs within 3-4 days.

While I don't agree with not responding to emails, in Alex's defense he did everything possible to help me when I called. I have yet to install the bulbs as I have been busy with work, and to be honest I didn't realize there were so many damn wires! I will probably put them in this week or weekend.
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2008 E63 M6 - Black Sapphire - Sepang Bronze Full Merino - Carbon Fiber Trim - Alcantera Headliner - SMG - HUD - Soft Close Doors - Comfort Access - Individual Audio w/Sat and HD Radio
2009 E92 335i - Black Sapphire - Black Dakota - Burl Walnut - Sport - Premium - Cold Weather - Navigation - L7 - Comfort Access - Smoker's Package

Member: BMWCCA #471614
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