Just wanted to give an update. The day after my last post in this thread (6/7) I called Alex directly. He answered my call immediately, brought up my information, and told me that my bulbs had been lost in the mail. He was very apologetic and told me that he was mailing out a new set and that he would refund my credit card $20 or $30 (I can't remember how much it was, and to be honest I never checked to see if there was a refund). I received my bulbs within 3-4 days.
While I don't agree with not responding to emails, in Alex's defense he did everything possible to help me when I called. I have yet to install the bulbs as I have been busy with work, and to be honest I didn't realize there were so many damn wires! I will probably put them in this week or weekend.
2014 Carrera 2S
- White/2 Tone Espresso/Cognac - Aerokit - PSE - PDCC - SPASM - PDK - Sport Chrono - 20" wheels w/OEM Spacers - Glass Roof - Leather Dash - way too much more to list
2013 E92 M3
- LeMans Blue/Black Novillo - Comp Package - MDCT - CW - PP - EPS - CF Roof w/OEM CF Mirrors, Spoiler, Interior Trim - Full IND package - Muffler Delete