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Old 07-28-2012, 01:04 PM
SuperTerp SuperTerp is offline
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Location: DMV (DC, MD, VA)
 
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Quote:
Originally Posted by cneighbor View Post
Good info, AWCoupe. Those surveys must be pretty important and I suspect they mean more than just an award...cash incentives and hold back for the dealership is my guess.

Its always good to keep in touch if you ever get an email from a gm or sm I've started up a relationship with the GM at my dealer simply by responding to an email saying if you need anything email me, so I did and he wound up attaching my concerns (not complaints to half the staff at the service department) going out of the way and forming relationships is a must I also don't expect free stuff or cheap repairs... I just want fair
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