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Old 07-31-2012, 08:59 AM
AWCoupe AWCoupe is offline
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Location: Bridgeport, CT
 
Join Date: Nov 2011
Posts: 72
Mein Auto: 2009 BMW 328xi Coupe
Quote:
Originally Posted by Bemo View Post
You're in good hands. This is a stellar dealership (bought both of our cars there) and the Service Department Manager (Eric L) is a class act. The car will be fixed one way or another and yes they deserve their Service of Excellence Awards, 2 years running!
Bemo I think you are on the money here. I received an email yesterday from the President/GM of the dealership, a Mr. McManus, inquiring about whether or not his service team had contacted me yet about getting the ball rolling on getting this resolved. Frankly, I was a little shocked that this had traveled that far up the food chain and pleasantly surprised at the level of concern. I like it.
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2009 328xi Coupe-Sport Pkg-Black Dakota w/Brushed Aluminum Trim
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