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Old 08-02-2012, 11:08 AM
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1HOT BMR 1HOT BMR is offline
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Location: California
Join Date: Aug 2010
Posts: 749
Mein Auto: 2015 X5d/ 2016 X6M
Originally Posted by kanar200 View Post
just picked up my car from the dealer - I asked for "NO wash", SA put that into work order... what they did - they washed the car... and they were very happy about that because "the car was very dirty" and "they have mega carwashmashine for $Xk which washed very expensive cars"

do I demand too much? I believe crappy service is part of BMW culture
It's not just BMW, it's just about every dealer. If there is room for a f**up they manage to find it.
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