They are covering up something to avoid a major lawsuit. Sign off on NOTHING until you speak to an attorney. This is a lot more serious than just a messed up bumper.
Make sure that you get your hands on any part that is responsible.
There is no doubt in my mind they are hiding something.
If they "Threw Away" the part then get them to show a list in writing they replaced, then go to an ASE certified BMW mechanic and get them to do an evaluation and check if the parts are really replaced and look for any new parts not listed.
This is what ruins the BMW experience.......Lying.
2013 S4 Loaded (and NO RFT's) Awesome is an understatement
2008 MT X3
RIP you were a faithful sidekick and will be missed.
2007 AT X3 RIPOS
2000 Jeep Cherokee
1997 Twin Turbo RX-7
1984 GTI Wolfsburg Edition Neuspeed and more
Last edited by Evlengr; 09-14-2012 at 10:44 PM.