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Old 09-28-2012, 09:34 PM
dtc100 dtc100 is offline
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Location: Norcal
Join Date: Jan 2011
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Mein Auto: 2011 328i
Originally Posted by tturedraider View Post
Where have you read that?
What has been reported from DJ Power was Cadillac is near the top of the satisfaction list in the luxury segment in the US, above BMW. Although I believe it was more recent survey, don't know their ranking in the years past.

One theory about BMW's poor initial satisfaction rating was the free maintenance service. People might complain more when they bring cars in for free services, and do not get what they think they should get. If true, there is no fear, Cadillac has free service for ATS

Last edited by dtc100; 09-29-2012 at 06:25 AM.
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