The tracking system may be even more messed up than usual at the moment.
I'm tracking a Mini right now--presumably the same tracking system as BMW. The phone system was a week late telling me that the car got on the ship, and then a few days later (when the car was actually in New Jersey) the phone system reverted to claiming the car was back at the port in England. The online system is worse: it claims the car is a 2009 that was delivered in 2009. Phone system still claims it's at the port in England now that it's on a truck to Minnesota.
Asking your dealer for a Vehicle Inquiry Report seems to be the only accurate way to get info.
Current: 2012 550i - Jet Black - Black Leather - M Sport
Retired: 2002 540i - Jet Black - Black Leather - M Sport